# Site Operators **URL:** https://discuss.openedx.org/c/operators/7.md [Latest](https://discuss.openedx.org/latest.md) · [Categories](https://discuss.openedx.org/categories.md) · [Tags](https://discuss.openedx.org/tags.md) --- ## [How to get help](https://discuss.openedx.org/t/how-to-get-help/200)
**Author:** [@nedbat](https://discuss.openedx.org/u/nedbat)\ **Replies:** 0\ **Last updated:** [August 5, 2019, 11:33am UTC](https://discuss.openedx.org/t/how-to-get-help/200 "2019-08-05T11:33:10Z")
We want this forum to be a good place to get help with running Open edX. But to get good help, you have to ask good questions. Here are some guidelines to make it easier for people to help you. Find clues Find somethi… --- ## [About the Site Operators category](https://discuss.openedx.org/t/about-the-site-operators-category/25)
**Author:** [@nedbat](https://discuss.openedx.org/u/nedbat)\ **Replies:** 1\ **Last updated:** [August 5, 2019, 10:41am UTC](https://discuss.openedx.org/t/about-the-site-operators-category/25 "2019-08-05T10:41:44Z")
Discussion about running Open edX sites and deploying with Tutor --- ## [MinIO is going away, here's what we're doing about it](https://discuss.openedx.org/t/minio-is-going-away-heres-what-were-doing-about-it/19999)
**Author:** [@Syed\_Ali\_Abbas](https://discuss.openedx.org/u/Syed_Ali_Abbas)\ **Replies:** 0\ **Last updated:** [October 22, 2026, 12:33pm UTC](https://discuss.openedx.org/t/minio-is-going-away-heres-what-were-doing-about-it/19999 "2026-10-22T12:33:44Z")
MinIO has been in a slow decline as an Open edX dependency for a while now: The admin console was stripped out of the community edition The project went into maintenance mode The whole repo was eventually archived on G… --- ## [How to best handle migration from Cairn to Aspects for large instances?](https://discuss.openedx.org/t/how-to-best-handle-migration-from-cairn-to-aspects-for-large-instances/19981)
**Author:** [@chintan](https://discuss.openedx.org/u/chintan)\ **Replies:** 0\ **Last updated:** [October 21, 2026, 3:02am UTC](https://discuss.openedx.org/t/how-to-best-handle-migration-from-cairn-to-aspects-for-large-instances/19981 "2026-10-21T03:02:19Z")
Hi everyone, We are migrating from Cairn to Aspects and would appreciate feedback on our approach before proceeding with production. Our setup Open edX was previously running Quince with Cairn and now runs Ulmo with A… --- ## [Beta testers and certificates](https://discuss.openedx.org/t/beta-testers-and-certificates/19875)
**Author:** [@Nadia](https://discuss.openedx.org/u/Nadia)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 2:33pm UTC](https://discuss.openedx.org/t/beta-testers-and-certificates/19875 "2026-10-19T14:33:26Z")
Hi everyone! I’m going to add some instructors as beta testers to a course that I’m currently working on. After publishing the course, what should I do with the beta testers? Should I unenrol them so that they can norma… --- ## [Tutor Indigo v22.1.0: a simpler way to customize the MFE styles](https://discuss.openedx.org/t/tutor-indigo-v22-1-0-a-simpler-way-to-customize-the-mfe-styles/19924)
**Author:** [@ali-rahat](https://discuss.openedx.org/u/ali-rahat)\ **Replies:** 0\ **Last updated:** [October 12, 2026, 10:20am UTC](https://discuss.openedx.org/t/tutor-indigo-v22-1-0-a-simpler-way-to-customize-the-mfe-styles/19924 "2026-10-12T10:20:05Z")
Hi everyone, Customizing the look of the MFEs with Indigo has been harder than it should be: brand changes don’t show up (example), image rebuilds take a long time for every change, and the documentation doesn’t match w… --- ## [Static pages (about, blog, donate, etc.) MFE URLs?](https://discuss.openedx.org/t/static-pages-about-blog-donate-etc-mfe-urls/18786)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 22\ **Last updated:** [October 8, 2026, 3:00pm UTC](https://discuss.openedx.org/t/static-pages-about-blog-donate-etc-mfe-urls/18786 "2026-10-08T15:00:17Z")
Hi, What is the URL of the “static pages” ( edx-platform/lms/templates/static\_templates at release-ulmo · edx/edx-platform · GitHub ) ? I cannot find them. Do they require a special MFE ? --- ## [Help Tell Open edX's Impact Story](https://discuss.openedx.org/t/help-tell-open-edxs-impact-story/19862)
**Author:** [@e0d](https://discuss.openedx.org/u/e0d)\ **Replies:** 0\ **Last updated:** [October 7, 2026, 12:58pm UTC](https://discuss.openedx.org/t/help-tell-open-edxs-impact-story/19862 "2026-10-07T12:58:06Z")
Open edX operators: 2 minutes of your time can help tell our community’s story. :globe\_showing\_europe\_africa: We’re building the next Open edX Impact Report, and we want it to reflect the true global reach of this open … --- ## [500 Error when student tried to load course](https://discuss.openedx.org/t/500-error-when-student-tried-to-load-course/19792)
**Author:** [@lesking](https://discuss.openedx.org/u/lesking)\ **Replies:** 4\ **Last updated:** [September 30, 2026, 3:00pm UTC](https://discuss.openedx.org/t/500-error-when-student-tried-to-load-course/19792 "2026-09-30T15:00:12Z")
I am running a recent version of Open edX via Tutor. When a standard enrolled student tries to access a course via ://mydomain.com, the Learning MFE throws "There was an error loading the course."Course owners/admins can… --- ## [Requiring acceptance of SLA/TOS when it changes](https://discuss.openedx.org/t/requiring-acceptance-of-sla-tos-when-it-changes/19716)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 12:28pm UTC](https://discuss.openedx.org/t/requiring-acceptance-of-sla-tos-when-it-changes/19716 "2026-09-29T12:28:06Z")
Hi, We have a legal requirement to track which versions of SLAs/TOSs have been accepted by users, and to prompt them to accept the new version in case it changes. I have been working to do that using a strategy suggest… --- ## [RustFS plugin to replace Tutor Minio & Thoughts on Azure Gateway](https://discuss.openedx.org/t/rustfs-plugin-to-replace-tutor-minio-thoughts-on-azure-gateway/19670)
**Author:** [@Syed\_Ali\_Abbas](https://discuss.openedx.org/u/Syed_Ali_Abbas)\ **Replies:** 1\ **Last updated:** [September 28, 2026, 9:02pm UTC](https://discuss.openedx.org/t/rustfs-plugin-to-replace-tutor-minio-thoughts-on-azure-gateway/19670 "2026-09-28T21:02:39Z")
Hello Open edX Community, As you know, MinIO has been archived on GitHub. This means tutor-minio needs a long-term direction, and we’d like to agree on one with the community before committing to it. What tutor-minio c… --- ## [Tutor-mfe: bullseye EOL fix backported to Redwood, Sumac, Teak and Ulmo](https://discuss.openedx.org/t/tutor-mfe-bullseye-eol-fix-backported-to-redwood-sumac-teak-and-ulmo/19678)
**Author:** [@Abdul\_Muqadim](https://discuss.openedx.org/u/Abdul_Muqadim)\ **Replies:** 0\ **Last updated:** [September 17, 2026, 6:43pm UTC](https://discuss.openedx.org/t/tutor-mfe-bullseye-eol-fix-backported-to-redwood-sumac-teak-and-ulmo/19678 "2026-09-17T18:43:33Z")
Hi everyone, Quite a few of you reported that tutor images build mfe started failing with apt 404 and “Release file expired” errors (see this thread). The cause is that Debian 11 “bullseye” reached end of life on 31 Aug… --- ## [Verawood Meilisearch update Error](https://discuss.openedx.org/t/verawood-meilisearch-update-error/19529)
**Author:** [@mattdwen](https://discuss.openedx.org/u/mattdwen)\ **Replies:** 2\ **Last updated:** [September 8, 2026, 8:54pm UTC](https://discuss.openedx.org/t/verawood-meilisearch-update-error/19529 "2026-09-08T20:54:17Z")
Hello, I’ve just attempted an upgrade from Ulmo to Verawood, and seen a number of errors regarding Meilisearch, both during the upgrade process, then after when running tutor local launch. This was basically a sandbox … --- ## [Create Zendesk ticket enabled by default](https://discuss.openedx.org/t/create-zendesk-ticket-enabled-by-default/19126)
**Author:** [@Yago](https://discuss.openedx.org/u/Yago)\ **Replies:** 3\ **Last updated:** [September 3, 2026, 7:18am UTC](https://discuss.openedx.org/t/create-zendesk-ticket-enabled-by-default/19126 "2026-09-03T07:18:40Z")
Hello! We are facing an issue while creating a new course or duplicating an old one: the advanced configuration “Create zendesk ticket for supervised exams…” is enabled by default: Even when our Zendesk lms env prop… --- ## [How-to: Delete a course (Ulmo)](https://discuss.openedx.org/t/how-to-delete-a-course-ulmo/18530)
**Author:** [@AmbroiseRabier](https://discuss.openedx.org/u/AmbroiseRabier)\ **Replies:** 2\ **Last updated:** [September 1, 2026, 6:11pm UTC](https://discuss.openedx.org/t/how-to-delete-a-course-ulmo/18530 "2026-09-01T18:11:38Z")
This was mentioned in others discussion, but was incomplete, here is the fix with Meleisearch fix included. # Put your course id tutor local exec cms ./manage.py cms --setting=tutor.production delete\_course 'course-v1:2… --- ## [Deleting a specific user fails... ](https://discuss.openedx.org/t/deleting-a-specific-user-fails/19109)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 2\ **Last updated:** [September 1, 2026, 6:00pm UTC](https://discuss.openedx.org/t/deleting-a-specific-user-fails/19109 "2026-09-01T18:00:32Z")
Hi, I am trying to delete a user with tutor local run lms ./manage.py lms manage\_user --remove \ \ and it fails with: 2026-06-17 13:27:21,520 INFO 1 \[tracking\] \[user None\] \[ip None\] logger.py:41 - {"na… --- ## [Completely block other user's profile page from being accessed?](https://discuss.openedx.org/t/completely-block-other-users-profile-page-from-being-accessed/19457)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 5\ **Last updated:** [September 1, 2026, 5:52pm UTC](https://discuss.openedx.org/t/completely-block-other-users-profile-page-from-being-accessed/19457 "2026-09-01T17:52:26Z")
Hi, Is there a way to make it so that a regular user cannot access another user’s profile page ? --- ## [Extracting user information programmatically](https://discuss.openedx.org/t/extracting-user-information-programmatically/19453)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 2\ **Last updated:** [August 31, 2026, 4:38pm UTC](https://discuss.openedx.org/t/extracting-user-information-programmatically/19453 "2026-08-31T16:38:21Z")
Hi, I am using Verawood with the new implementation of PROFILE\_EXTENSION\_FORM and storage. What would be the best way to extract this user information programmatically from OpenEdX ? In particular, I want to extract th… --- ## [Help with PROFILE\_EXTENSION\_FORM](https://discuss.openedx.org/t/help-with-profile-extension-form/19425)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 16\ **Last updated:** [August 31, 2026, 4:23pm UTC](https://discuss.openedx.org/t/help-with-profile-extension-form/19425 "2026-08-31T16:23:39Z")
Hi, I am trying to configure REGISTRATION\_EXTENSION\_FORM in our platform, to add new fields. I am on Verawood. I forked @bryantt-v’s repository GitHub - calculquebec/custom-extra-fields: An example app for extending us… --- ## [Course feedback instructor view no longer visible with new instructor-dashboard](https://discuss.openedx.org/t/course-feedback-instructor-view-no-longer-visible-with-new-instructor-dashboard/19282)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 6\ **Last updated:** [August 31, 2026, 3:34pm UTC](https://discuss.openedx.org/t/course-feedback-instructor-view-no-longer-visible-with-new-instructor-dashboard/19282 "2026-08-31T15:34:35Z")
Hi, This is following up on Aspects: no report tab in the instructor dashboard - #7 by mboisson which was actually caused by following the instructions here xblocks-extra/src/feedback/README.rst at main · openedx/xblock… --- ## [Branding authn with indigo in a frontend-base world](https://discuss.openedx.org/t/branding-authn-with-indigo-in-a-frontend-base-world/19298)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 25\ **Last updated:** [August 29, 2026, 8:01pm UTC](https://discuss.openedx.org/t/branding-authn-with-indigo-in-a-frontend-base-world/19298 "2026-08-29T20:01:19Z")
Hi, For our site, we have developed customization on top of indigo, so that the login page goes from looking like: to looking like this: which is just a few tweaks of the visual demoed here: https://apps.sandbo… --- ## [Cloud Providers used by the community](https://discuss.openedx.org/t/cloud-providers-used-by-the-community/19424)
**Author:** [@gabor](https://discuss.openedx.org/u/gabor)\ **Replies:** 3\ **Last updated:** [August 27, 2026, 7:30am UTC](https://discuss.openedx.org/t/cloud-providers-used-by-the-community/19424 "2026-08-27T07:30:01Z")
Hello everyone, We’re looking into alternatives to AWS, Google Cloud, and Azure for hosting Open edX, and I’d love to hear from the community. If you’re currently running Open edX on another cloud provider: Which pro… --- ## [Deleting a user that has requested course creator](https://discuss.openedx.org/t/deleting-a-user-that-has-requested-course-creator/19444)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 4\ **Last updated:** [August 26, 2026, 8:31pm UTC](https://discuss.openedx.org/t/deleting-a-user-that-has-requested-course-creator/19444 "2026-08-26T20:31:27Z")
H, I am attempting to delete a user using tutor local run lms ./manage.py lms manage\_user --remove USERNAME EMAIL but it turns out that this user had requested (and got declined) course creator status. The deletion th… --- ## [New Authz/RBAC feature in Verawood: permission to create course?](https://discuss.openedx.org/t/new-authz-rbac-feature-in-verawood-permission-to-create-course/19295)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 10\ **Last updated:** [August 24, 2026, 3:39pm UTC](https://discuss.openedx.org/t/new-authz-rbac-feature-in-verawood-permission-to-create-course/19295 "2026-08-24T15:39:25Z")
Hi, While testing the new Authz/RBAC feature, but the “Course Admin” does not allow to create courses. How do we give permission to someone to create courses within an org ? There is an option from the user to request … --- ## [Sharing our Runbook with the community (Redwood -\> Ulmo in a K8S deployment)](https://discuss.openedx.org/t/sharing-our-runbook-with-the-community-redwood-ulmo-in-a-k8s-deployment/19326)
**Author:** [@CarlosMarquez](https://discuss.openedx.org/u/CarlosMarquez)\ **Replies:** 1\ **Last updated:** [August 24, 2026, 2:23pm UTC](https://discuss.openedx.org/t/sharing-our-runbook-with-the-community-redwood-ulmo-in-a-k8s-deployment/19326 "2026-08-24T14:23:11Z")
Hi community! First time posting We wanted to share our deployment runbook for our recent upgrade from Redwood → Ulmo in a k8s cluster, hopefully it can be of help to others :slight\_smile: # Ulmo Upgrade: Production De… --- ## [Can't add new RBAC role when no library exists for an organization](https://discuss.openedx.org/t/cant-add-new-rbac-role-when-no-library-exists-for-an-organization/19357)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 3\ **Last updated:** [August 21, 2026, 12:12pm UTC](https://discuss.openedx.org/t/cant-add-new-rbac-role-when-no-library-exists-for-an-organization/19357 "2026-08-21T12:12:31Z")
Hi, I am trying to add “Library admin” and “Course admin” for all courses/libraries of an organization. Turns out this is not possible unless there is already an existing library (or course). The RBAC admin console show… --- ## [Wanting to change the default messages in a brand new install, how?](https://discuss.openedx.org/t/wanting-to-change-the-default-messages-in-a-brand-new-install-how/19396)
**Author:** [@Warren\_White](https://discuss.openedx.org/u/Warren_White)\ **Replies:** 5\ **Last updated:** [August 20, 2026, 5:42pm UTC](https://discuss.openedx.org/t/wanting-to-change-the-default-messages-in-a-brand-new-install-how/19396 "2026-08-20T17:42:37Z")
Open edX: verawood installed with tutor version 22.0.0 All I want to change is the catalog default message subtitle: “It works! Powered by the Open edX® Platform” I had minor success with a plugin, but that either remo… --- ## [Deleting role assignments with the new Authz/RBAC feature in Verawood](https://discuss.openedx.org/t/deleting-role-assignments-with-the-new-authz-rbac-feature-in-verawood/19292)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 6\ **Last updated:** [August 19, 2026, 8:07pm UTC](https://discuss.openedx.org/t/deleting-role-assignments-with-the-new-authz-rbac-feature-in-verawood/19292 "2026-08-19T20:07:37Z")
Hi, I am currently exploring the new Authz/RBAC feature. It all sounds great, but I can’t figure out how to delete existing roles. I am staff and super admin of the platform, yet the Role and permission page does not al… --- ## [Aspects: no report tab in the instructor dashboard](https://discuss.openedx.org/t/aspects-no-report-tab-in-the-instructor-dashboard/19278)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 7\ **Last updated:** [August 18, 2026, 3:22pm UTC](https://discuss.openedx.org/t/aspects-no-report-tab-in-the-instructor-dashboard/19278 "2026-08-18T15:22:14Z")
Hi @Sara\_Burns As discussed on Slack, I am opening a thread here. I have: \[tutor@edx1 ~\]$ pip3 freeze | grep tutor tutor==22.0.0 tutor-contrib-aspects==4.0.0 tutor-contrib-backup==4.5.0 tutor-forum==22.0.0 tutor-mfe==… --- ## [Enabling usage of Xblocks in Libraries (beta)](https://discuss.openedx.org/t/enabling-usage-of-xblocks-in-libraries-beta/19211)
**Author:** [@Beth\_Cimini](https://discuss.openedx.org/u/Beth_Cimini)\ **Replies:** 5\ **Last updated:** [August 11, 2026, 10:12pm UTC](https://discuss.openedx.org/t/enabling-usage-of-xblocks-in-libraries-beta/19211 "2026-08-11T22:12:21Z")
I’m relatively new to OpenEdX, I’ve installed an Xblock (specifically, the h5p one) into our tutor setup (21.0.8), and it seems to be working in that I can enable it in courses and the Xblock works fine there, but I cann… [Next page](https://discuss.openedx.org/c/operators/7.md?page=1)