# Site Operators **URL:** https://discuss.openedx.org/c/operators/7.md?page=2 [Latest](https://discuss.openedx.org/latest.md) · [Categories](https://discuss.openedx.org/categories.md) · [Tags](https://discuss.openedx.org/tags.md) **Page:** 3 --- ## [“Course Instructor” advanced setting usage in course metadata](https://discuss.openedx.org/t/course-instructor-advanced-setting-usage-in-course-metadata/19083)
**Author:** [@Meet\_Boghani](https://discuss.openedx.org/u/Meet_Boghani)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 5:24pm UTC](https://discuss.openedx.org/t/course-instructor-advanced-setting-usage-in-course-metadata/19083 "2026-06-15T17:24:47Z")
Hi everyone, I was checking the Course Instructor advanced setting in Open edX Studio, but I couldn’t find any official documentation explaining how this field works. In Studio, under Advanced Settings, I can see th… --- ## [Failed to load all files and create new course for certain user](https://discuss.openedx.org/t/failed-to-load-all-files-and-create-new-course-for-certain-user/19089)
**Author:** [@mahfuzan98](https://discuss.openedx.org/u/mahfuzan98)\ **Replies:** 2\ **Last updated:** [June 9, 2026, 6:10am UTC](https://discuss.openedx.org/t/failed-to-load-all-files-and-create-new-course-for-certain-user/19089 "2026-06-09T06:10:55Z")
Hi, I am currently using Tutor v20 and am facing this issue where a certain user gets the following error when accessing the Files menu on a course: The same user also cannot create a new course, even though the user… --- ## [Discuss forum messages order not organized as expected in Teak](https://discuss.openedx.org/t/discuss-forum-messages-order-not-organized-as-expected-in-teak/18665)
**Author:** [@Yago](https://discuss.openedx.org/u/Yago)\ **Replies:** 7\ **Last updated:** [June 8, 2026, 3:50am UTC](https://discuss.openedx.org/t/discuss-forum-messages-order-not-organized-as-expected-in-teak/18665 "2026-06-08T03:50:55Z")
Hi all! We’re facing the following issue, don’t know if someone has the same problem: in the course discussions tab, we see the messages not organized propertly, or not at least as expected. Lets say we want all the mes… --- ## [\[Ulmo / Tutor 21.0.6\] Exact component versions for production infrastructure planning?](https://discuss.openedx.org/t/ulmo-tutor-21-0-6-exact-component-versions-for-production-infrastructure-planning/19069)
**Author:** [@Mahendra](https://discuss.openedx.org/u/Mahendra)\ **Replies:** 2\ **Last updated:** [June 3, 2026, 3:49am UTC](https://discuss.openedx.org/t/ulmo-tutor-21-0-6-exact-component-versions-for-production-infrastructure-planning/19069 "2026-06-03T03:49:05Z")
Hi Everyone, I am setting up a production Open edX deployment on Microsoft Azure using Tutor tutor\[full\]==21.0.6 (Ulmo release) on Kubernetes. As part of a formal IT infrastructure review and approval process, I need to… --- ## [Proposal: Require Caddy (or Nginx) for LMS/Studio](https://discuss.openedx.org/t/proposal-require-caddy-or-nginx-for-lms-studio/19080)
**Author:** [@dave](https://discuss.openedx.org/u/dave)\ **Replies:** 4\ **Last updated:** [June 2, 2026, 9:51pm UTC](https://discuss.openedx.org/t/proposal-require-caddy-or-nginx-for-lms-studio/19080 "2026-06-02T21:51:23Z")
Back during the 2024 Open edX conference, I gave a talk where I touched briefly on an idea for how we can more efficiently serve media assets at scale using the X-Accel-Redirect header: This is covered in … --- ## [Can't use predefined plugin-slots (sidebar) in frontend-app-learner-dashboard in Production](https://discuss.openedx.org/t/cant-use-predefined-plugin-slots-sidebar-in-frontend-app-learner-dashboard-in-production/19068)
**Author:** [@attamirza](https://discuss.openedx.org/u/attamirza)\ **Replies:** 3\ **Last updated:** [May 21, 2026, 7:51pm UTC](https://discuss.openedx.org/t/cant-use-predefined-plugin-slots-sidebar-in-frontend-app-learner-dashboard-in-production/19068 "2026-05-21T19:51:24Z")
I’m currently trying to understand how the plugin-slots work. Therefore I followed the 2025-frontend-plugin-workshop (which is btw. a very useful and informative ressource!) and achieved successful the implementation in t… --- ## [Unable to add components to content library](https://discuss.openedx.org/t/unable-to-add-components-to-content-library/18782)
**Author:** [@Yago](https://discuss.openedx.org/u/Yago)\ **Replies:** 20\ **Last updated:** [May 21, 2026, 12:19am UTC](https://discuss.openedx.org/t/unable-to-add-components-to-content-library/18782 "2026-05-21T00:19:02Z")
Hi all We are experiencing an issue trying to add new components to a content library. Basically when you save a new component it is not reflected in the library. Bellow is a video where you can see the full process. W… --- ## [Tutor-contrib-branding on Tutor 20.0.5 + Indigo: BRANDING\_\* never applied](https://discuss.openedx.org/t/tutor-contrib-branding-on-tutor-20-0-5-indigo-branding-never-applied/18844)
**Author:** [@Richard\_Civille](https://discuss.openedx.org/u/Richard_Civille)\ **Replies:** 8\ **Last updated:** [May 12, 2026, 10:57am UTC](https://discuss.openedx.org/t/tutor-contrib-branding-on-tutor-20-0-5-indigo-branding-never-applied/18844 "2026-05-12T10:57:31Z")
Hi all, I’m using Tutor with Indigo and the tutor-contrib-branding plugin to do basic color/logo changes, but branding settings never make it into the generated env files. Environment Tutor: 20.0.5 Open edX: Ulmo … --- ## [Instructor diagrams/carts disappeared?](https://discuss.openedx.org/t/instructor-diagrams-carts-disappeared/19036)
**Author:** [@attamirza](https://discuss.openedx.org/u/attamirza)\ **Replies:** 1\ **Last updated:** [May 10, 2026, 6:00pm UTC](https://discuss.openedx.org/t/instructor-diagrams-carts-disappeared/19036 "2026-05-10T18:00:54Z")
In the docs it says that inside a course, under Instructor → Reports, there should be charts for course metrics (see: How to Access Aspects as a Course Delivery Team Member — Open edX Aspects latest documentation ) Howe… --- ## [Unable to generate ssl certificate](https://discuss.openedx.org/t/unable-to-generate-ssl-certificate/19034)
**Author:** [@pipa](https://discuss.openedx.org/u/pipa)\ **Replies:** 0\ **Last updated:** [May 10, 2026, 12:21pm UTC](https://discuss.openedx.org/t/unable-to-generate-ssl-certificate/19034 "2026-05-10T12:21:10Z")
Hello, I installed Openedx using Tutor; the installation was successful, but openedx is not accessible. I think, the reason is that Caddy cannot generate the SSL certificates. caddy-1 | {“level”:“error”,“ts”:177841413… --- ## [I have installed ULMO openedx using tutor. Now how can i make a group of subjects like sem1\>sub1,sub2 sub3 so and so. Same way sem2\>sub1, sub2,sub3 so and so](https://discuss.openedx.org/t/i-have-installed-ulmo-openedx-using-tutor-now-how-can-i-make-a-group-of-subjects-like-sem1-sub1-sub2-sub3-so-and-so-same-way-sem2-sub1-sub2-sub3-so-and-so/19001)
**Author:** [@agp02](https://discuss.openedx.org/u/agp02)\ **Replies:** 0\ **Last updated:** [May 9, 2026, 9:34am UTC](https://discuss.openedx.org/t/i-have-installed-ulmo-openedx-using-tutor-now-how-can-i-make-a-group-of-subjects-like-sem1-sub1-sub2-sub3-so-and-so-same-way-sem2-sub1-sub2-sub3-so-and-so/19001 "2026-05-09T09:34:11Z")
i have installed ULMO openedx using tutor. Now how can i make a group of subjects like sem1\>sub1,sub2 sub3 so and so. Same way sem2\>sub1, sub2,sub3 so and so --- ## [It shows Tutor version 21.0.6 even though i do not see it in github releases](https://discuss.openedx.org/t/it-shows-tutor-version-21-0-6-even-though-i-do-not-see-it-in-github-releases/18924)
**Author:** [@Ryan\_Pais](https://discuss.openedx.org/u/Ryan_Pais)\ **Replies:** 4\ **Last updated:** [May 8, 2026, 9:52am UTC](https://discuss.openedx.org/t/it-shows-tutor-version-21-0-6-even-though-i-do-not-see-it-in-github-releases/18924 "2026-05-08T09:52:38Z")
When checking the version it shows 21.0.6 (tutor) openedx@hostname:~$ pip index versions tutor WARNING: pip index is currently an experimental command. It may be removed/changed in a future release without prior warning… --- ## [Created a dark-theme.js in the indigo and added it in the common settings through the plugin the js not getting loaded in the iframes and the static files](https://discuss.openedx.org/t/created-a-dark-theme-js-in-the-indigo-and-added-it-in-the-common-settings-through-the-plugin-the-js-not-getting-loaded-in-the-iframes-and-the-static-files/18915)
**Author:** [@Sliver\_Horizon](https://discuss.openedx.org/u/Sliver_Horizon)\ **Replies:** 5\ **Last updated:** [May 8, 2026, 7:27am UTC](https://discuss.openedx.org/t/created-a-dark-theme-js-in-the-indigo-and-added-it-in-the-common-settings-through-the-plugin-the-js-not-getting-loaded-in-the-iframes-and-the-static-files/18915 "2026-05-08T07:27:28Z")
I have added a similar js file to the cms but it is not loading in the cms static files and not getting applied to the iframes and the cms static file is not generated and added. @sarina @mboisson @arbrandes --- ## [Verifiable Credentials QR Code Scan Issue - Stuck at Credential Storage Step](https://discuss.openedx.org/t/verifiable-credentials-qr-code-scan-issue-stuck-at-credential-storage-step/18349)
**Author:** [@Ahmed\_Khalid](https://discuss.openedx.org/u/Ahmed_Khalid)\ **Replies:** 13\ **Last updated:** [May 8, 2026, 7:02am UTC](https://discuss.openedx.org/t/verifiable-credentials-qr-code-scan-issue-stuck-at-credential-storage-step/18349 "2026-05-08T07:02:25Z")
I’m working on implementing verifiable credentials following the official documentation. I’ve successfully completed most of the setup, but am encountering an issue at the final step. What I’ve Completed Successfully … --- ## [OLX import only imports course root + about blocks, never chapters — Tutor 19 Teak](https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925)
**Author:** [@Yoseph\_Abate](https://discuss.openedx.org/u/Yoseph_Abate)\ **Replies:** 2\ **Last updated:** [May 7, 2026, 7:15pm UTC](https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925 "2026-05-07T19:15:59Z")
Subject: OLX import only imports course root + about blocks, never chapters — Tutor 19 Teak Running Tutor 19.0.5 (Teak). When importing an OLX tar.gz via Studio web UI or manage.py cms import, the import completes succe… --- ## ["The studio is having trouble saving your work" error](https://discuss.openedx.org/t/the-studio-is-having-trouble-saving-your-work-error/18918)
**Author:** [@Vu\_M\_nh\_Tu](https://discuss.openedx.org/u/Vu_M_nh_Tu)\ **Replies:** 3\ **Last updated:** [May 7, 2026, 12:20pm UTC](https://discuss.openedx.org/t/the-studio-is-having-trouble-saving-your-work-error/18918 "2026-05-07T12:20:11Z")
Hi everyone, I’m currently setting up Open edX on Ubuntu 22.04 running on VMware. I installed it using Docker (Tutor + Docker Compose), and I was able to successfully launch the LMS and access the web interface. Howeve… --- ## [How to Deploy Open edX on Ubuntu](https://discuss.openedx.org/t/how-to-deploy-open-edx-on-ubuntu/18444)
**Author:** [@Vu\_M\_nh\_Tu](https://discuss.openedx.org/u/Vu_M_nh_Tu)\ **Replies:** 2\ **Last updated:** [May 6, 2026, 5:35pm UTC](https://discuss.openedx.org/t/how-to-deploy-open-edx-on-ubuntu/18444 "2026-05-06T17:35:40Z")
Hello everyone, I have an assignment to install Open edX for online learning purposes. I have successfully installed it on a virtual machine using VMware Workstation 17, and the website is running. However, I don’t know… --- ## [\[Ulmo\] Unit navigation bar missing next and previous icons](https://discuss.openedx.org/t/ulmo-unit-navigation-bar-missing-next-and-previous-icons/18289)
**Author:** [@Ryan\_Pais](https://discuss.openedx.org/u/Ryan_Pais)\ **Replies:** 2\ **Last updated:** [May 6, 2026, 6:38am UTC](https://discuss.openedx.org/t/ulmo-unit-navigation-bar-missing-next-and-previous-icons/18289 "2026-05-06T06:38:37Z")
I am using Tutor V21.0.0. I just found that the icons for the previous and next do not show up in the unit navigation. Attached below is a screenshot for reference. I would love to write a fix for this, but I am havi… --- ## [LMS dashboard lag and Studio timeout errors when running background automation environments](https://discuss.openedx.org/t/lms-dashboard-lag-and-studio-timeout-errors-when-running-background-automation-environments/18866)
**Author:** [@Lucinda](https://discuss.openedx.org/u/Lucinda)\ **Replies:** 2\ **Last updated:** [May 2, 2026, 8:01am UTC](https://discuss.openedx.org/t/lms-dashboard-lag-and-studio-timeout-errors-when-running-background-automation-environments/18866 "2026-05-02T08:01:52Z")
Hi everyone, I’ve been working on configuring a new course instance in Open edX (Koa release), but I’ve recently hit a persistent technical snag where the LMS dashboard becomes incredibly sluggish and the Studio editor … --- ## [How do you translate this into French?](https://discuss.openedx.org/t/how-do-you-translate-this-into-french/18779)
**Author:** [@Djey34](https://discuss.openedx.org/u/Djey34)\ **Replies:** 15\ **Last updated:** [April 16, 2026, 3:22pm UTC](https://discuss.openedx.org/t/how-do-you-translate-this-into-french/18779 "2026-04-16T15:22:00Z")
Hello everyone, I’m running Open edX on Tutor 21.0.2 (Ubuntu 24.04) and I’m looking to fully localize the learner interface into French, specifically the MFEs (Learning, Learner Dashboard, Authoring). What I’ve already… --- ## [AI extensibility framework: Default workflow lms-content-summary gets no input](https://discuss.openedx.org/t/ai-extensibility-framework-default-workflow-lms-content-summary-gets-no-input/18787)
**Author:** [@fghaas](https://discuss.openedx.org/u/fghaas)\ **Replies:** 10\ **Last updated:** [April 15, 2026, 8:10pm UTC](https://discuss.openedx.org/t/ai-extensibility-framework-default-workflow-lms-content-summary-gets-no-input/18787 "2026-04-15T20:10:22Z")
When I first installed the AI extensibility framework, the example “AI summary” button worked like a charm. But it appears to have broken in one of the recent upgrades (we’re on 2.3.2 now). I use no content patches to t… --- ## ["Course is new" advanced setting not affecting course card](https://discuss.openedx.org/t/course-is-new-advanced-setting-not-affecting-course-card/18769)
**Author:** [@Meet\_Boghani](https://discuss.openedx.org/u/Meet_Boghani)\ **Replies:** 7\ **Last updated:** [April 14, 2026, 8:59pm UTC](https://discuss.openedx.org/t/course-is-new-advanced-setting-not-affecting-course-card/18769 "2026-04-14T20:59:48Z")
Hi everyone, I was checking the “Course is new” advanced setting in Open edX Studio, but I couldn’t find any official documentation explaining how it works. I found a reference in an OpenCraft course: https://apps.… --- ## [Feedback Xblock in Ulmo](https://discuss.openedx.org/t/feedback-xblock-in-ulmo/18467)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 7\ **Last updated:** [April 14, 2026, 3:42pm UTC](https://discuss.openedx.org/t/feedback-xblock-in-ulmo/18467 "2026-04-14T15:42:32Z")
Hi, I am trying to use the Feedback Xblock GitHub - openedx/FeedbackXBlock: An XBlock to allow students to provide feedback on course materials The Xblock shows correctly, but I can’t seem to find where, as an instruct… --- ## [Update — what I've tried](https://discuss.openedx.org/t/update-what-ive-tried/18800)
**Author:** [@Djey34](https://discuss.openedx.org/u/Djey34)\ **Replies:** 1\ **Last updated:** [April 14, 2026, 3:35pm UTC](https://discuss.openedx.org/t/update-what-ive-tried/18800 "2026-04-14T15:35:33Z")
I downloaded fr.json files from the openedx-translations repository and placed them in the Tutor MFE build folder. I also rebuilt the MFE image with --build-arg ATLAS\_OPTIONS="--filter=fr" but French translations are sti… --- ## [\[Bug\]\[Documentation\] Translation: "main" is not default, but "release/ulmo.1"](https://discuss.openedx.org/t/bug-documentation-translation-main-is-not-default-but-release-ulmo-1/18770)
**Author:** [@AmbroiseRabier](https://discuss.openedx.org/u/AmbroiseRabier)\ **Replies:** 7\ **Last updated:** [April 14, 2026, 2:04pm UTC](https://discuss.openedx.org/t/bug-documentation-translation-main-is-not-default-but-release-ulmo-1/18770 "2026-04-14T14:04:43Z")
From Configuration and customisation — Tutor documentation ATLAS\_REVISION (default: "main" for Tutor Main, or "{{ OPENEDX\_COMMON\_VERSION }}" if a named release is used) But it was by default ulmo.1 on my instance. So… --- ## [RTL error in course description](https://discuss.openedx.org/t/rtl-error-in-course-description/18783)
**Author:** [@Yago](https://discuss.openedx.org/u/Yago)\ **Replies:** 6\ **Last updated:** [April 14, 2026, 10:51am UTC](https://discuss.openedx.org/t/rtl-error-in-course-description/18783 "2026-04-14T10:51:24Z")
Hi all Here’s a weird but funny issue :smiley: when I write in the course description the text is written in RTL style! Fortunately, we can make a workaround using the raw HTML text, but is important for us to solve thi… --- ## [How to create a Programs in discovery?](https://discuss.openedx.org/t/how-to-create-a-programs-in-discovery/18666)
**Author:** [@AmbroiseRabier](https://discuss.openedx.org/u/AmbroiseRabier)\ **Replies:** 3\ **Last updated:** [April 13, 2026, 2:37pm UTC](https://discuss.openedx.org/t/how-to-create-a-programs-in-discovery/18666 "2026-04-13T14:37:18Z")
I have enabled discovery module, I am using Ulmo. I am trying to make the Program feature work, but I am either not using discovery properly or I encountered a bug. I have followed GitHub - overhangio/tutor-discovery: C… --- ## [Migrating from one SAML IdP to another, with minimal learner disruption](https://discuss.openedx.org/t/migrating-from-one-saml-idp-to-another-with-minimal-learner-disruption/18693)
**Author:** [@fghaas](https://discuss.openedx.org/u/fghaas)\ **Replies:** 5\ **Last updated:** [April 10, 2026, 8:49am UTC](https://discuss.openedx.org/t/migrating-from-one-saml-idp-to-another-with-minimal-learner-disruption/18693 "2026-04-10T08:49:19Z")
Hi everyone, suppose we are running an Open edX platform with hundreds of users, all of whom register and authenticate through a SAML IdP. We now want to migrate from that SAML IdP to another. All our user data has been… --- ## [\[Teak and Ulmo\]: Completion checkmark(green tick) disappears on refresh for randomized Problem Bank XBlock](https://discuss.openedx.org/t/teak-and-ulmo-completion-checkmark-green-tick-disappears-on-refresh-for-randomized-problem-bank-xblock/18420)
**Author:** [@meet1](https://discuss.openedx.org/u/meet1)\ **Replies:** 11\ **Last updated:** [April 9, 2026, 4:32am UTC](https://discuss.openedx.org/t/teak-and-ulmo-completion-checkmark-green-tick-disappears-on-refresh-for-randomized-problem-bank-xblock/18420 "2026-04-09T04:32:15Z")
Hello everyone, I’m encountering an inconsistent completion indicator(green tick mark disappearing in unit sidebar and course outline page of LMS) issue using the new React-based content libraries - beta version (not le… --- ## [Can't upload files to libraries v2](https://discuss.openedx.org/t/cant-upload-files-to-libraries-v2/18550)
**Author:** [@mboisson](https://discuss.openedx.org/u/mboisson)\ **Replies:** 11\ **Last updated:** [April 7, 2026, 1:21pm UTC](https://discuss.openedx.org/t/cant-upload-files-to-libraries-v2/18550 "2026-04-07T13:21:36Z")
Hi, I am trying to upload files to a unit that I created in Libraries v2, and I get a frontend error when uploading the file. Checking the cms logs on the host, I get: cms-1 | During handling of the above exception, … [Previous page](https://discuss.openedx.org/c/operators/7.md?page=1) [Next page](https://discuss.openedx.org/c/operators/7.md?page=3)