# BigBlueButton Server Integration Issue with Open edX

**URL:** <https://discuss.openedx.org/t/bigbluebutton-server-integration-issue-with-open-edx/8143>\
**Category:** Site Operations Help\
**Tags:** how-to\
**Created:** [August 23, 2022, 2:48pm UTC](https://discuss.openedx.org/t/bigbluebutton-server-integration-issue-with-open-edx/8143 "2022-08-23T14:48:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ritesh](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/ritesh/32/4212_2.png) [@ritesh](https://discuss.openedx.org/u/ritesh)\
**Post date:** [August 23, 2022, 2:48pm UTC](https://discuss.openedx.org/t/bigbluebutton-server-integration-issue-with-open-edx/8143/1 "2022-08-23T14:48:03Z")

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Hello Everyone,  
Recently I configured a BigBlueButton server to integrate it into an Open edX site.  
So the installation was successful with installing `bbb-lti` as well.

But my Open edX instance is not able to make a proper connection using the LTI 1.1 with the BBB server as you can see in the below screenshot.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/e/efd6d51d9f0e6b0072058ec9bf78b66b9b0e04b7.png)

After going through the BBB server logs I found out that it is not able to find the default key/consumer(bbb)

 ![BBB-issue](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/4/4e900238a7dafbf73e27ca56777dca3e0acc75a0.png)

Here is output of `bbb-conf --lti`

 ![BBB-issue1](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/3/3296bc1d1d830678127fc907bfc835ceea5745bc.png)

Thanks…

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**Author:** ![Cover\_Kami](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/cover_kami/32/2373_2.png) [@Cover\_Kami](https://discuss.openedx.org/u/Cover_Kami)\
**Post date:** [November 8, 2022, 3:38pm UTC](https://discuss.openedx.org/t/bigbluebutton-server-integration-issue-with-open-edx/8143/2 "2022-11-08T15:38:09Z")

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Hi @ritesh. I have the same problem as you, have you solved it yet?

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/e/e0015f89e879bc75925b71fd11133ab15fe98297.png) [@system](https://discuss.openedx.org/u/system)\
**Post date:** [February 6, 2023, 3:38pm UTC](https://discuss.openedx.org/t/bigbluebutton-server-integration-issue-with-open-edx/8143/3 "2023-02-06T15:38:38Z")

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Closed on February 6, 2023, 3:38pm UTC

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