# Ecomerce open edx

**URL:** <https://discuss.openedx.org/t/ecomerce-open-edx/544>\
**Category:** Site Operations Help\
**Created:** [September 22, 2019, 8:39am UTC](https://discuss.openedx.org/t/ecomerce-open-edx/544 "2019-09-22T08:39:52Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![MajidHeydari](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MajidHeydari](https://discuss.openedx.org/u/MajidHeydari)\
**Post date:** [September 22, 2019, 8:39am UTC](https://discuss.openedx.org/t/ecomerce-open-edx/544/1 "2019-09-22T08:39:52Z")

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what is in ecommerce open edx hawthorn “An error occurred while saving the data.”

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**Author:** ![nedbat](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/nedbat/32/3317_2.png) [@nedbat](https://discuss.openedx.org/u/nedbat)\
**Post date:** [September 22, 2019, 11:18am UTC](https://discuss.openedx.org/t/ecomerce-open-edx/544/2 "2019-09-22T11:18:29Z")

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You have to provide more information. Have you looked at the log files?

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**Author:** ![MajidHeydari](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MajidHeydari](https://discuss.openedx.org/u/MajidHeydari)\
**Post date:** [September 22, 2019, 12:06pm UTC](https://discuss.openedx.org/t/ecomerce-open-edx/544/3 "2019-09-22T12:06:44Z")

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I want to add course in eccomerce ( Price (in USD) , Upgrade Deadline, Verification Deadline , Include Honor Seat) but next save and show error "An error occurred while saving the data."Now ,what should we do?

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**Author:** ![nedbat](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/nedbat/32/3317_2.png) [@nedbat](https://discuss.openedx.org/u/nedbat)\
**Post date:** [September 22, 2019, 12:08pm UTC](https://discuss.openedx.org/t/ecomerce-open-edx/544/4 "2019-09-22T12:08:59Z")

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You should look at the log files to see what the error is.

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<div class="post-metadata">

**Author:** ![MajidHeydari](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@MajidHeydari](https://discuss.openedx.org/u/MajidHeydari)\
**Post date:** [September 22, 2019, 12:43pm UTC](https://discuss.openedx.org/t/ecomerce-open-edx/544/5 "2019-09-22T12:43:59Z")

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I can send files error for me  
error \>\> e commerce \> e commerce\>static\>js\>views\>form\_view \>onSaveError

![error](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/1X/39accf5e3e9515afca4a2f7b56552946b6c59d1f.png)

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**Author:** ![mahyard](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/mahyard/32/54_2.png) [@mahyard](https://discuss.openedx.org/u/mahyard)\
**Post date:** [September 23, 2019, 9:44am UTC](https://discuss.openedx.org/t/ecomerce-open-edx/544/6 "2019-09-23T09:44:10Z")

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Hello,  
Not this one. It is the program code which is useless here. You should look at the error log files. There are several log files under `/edx/var/log/` directory. I think in your case it would be nice if you use this command. then reproduce the error and save reported messages using github-gist or pastebin and put the link here. DO NOT SEND SCREENSHOTS HERE. They won’t be indexed by search engines and because of that they are hidden from others in similar situations.

```bash
sudo tail -f /edx/var/log/{lms,ecommerce}/edx.log

```