# Ecommerce issue **URL:** \ **Category:** Site Operations Help\ **Created:** [October 7, 2019, 8:43am UTC](https://discuss.openedx.org/t/ecommerce-issue/638 "2019-10-07T08:43:49Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![chz](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@chz](https://discuss.openedx.org/u/chz)\ **Post date:** [October 7, 2019, 8:43am UTC](https://discuss.openedx.org/t/ecommerce-issue/638/1 "2019-10-07T08:43:49Z")
In the ecommerce setting, the log file（/edx/var/log/ecommerce/edx.log） has the following error. How can I solve it? Thank you ```auto Oct 7 08:35:15 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 22728] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:35:15 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 22728] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:35:15 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 22728] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:35:15 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 22728] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:35:59 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 27149] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:35:59 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 27149] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:35:59 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 27149] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:36:28 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 27151] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:36:28 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 27151] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / Oct 7 08:36:28 ip-172-31-46-150 [service_variant=ecommerce][django.request] WARNING [ip-172-31-46-150 27151] [/edx/app/ecommerce/venvs/ecommerce/local/lib/python2.7/site-packages/django/core/handlers/base.py:152] - Not Found: / ``` ---
**Author:** ![imclean](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/imclean/32/716_2.png) [@imclean](https://discuss.openedx.org/u/imclean)\ **Post date:** [April 7, 2020, 9:17am UTC](https://discuss.openedx.org/t/ecommerce-issue/638/2 "2020-04-07T09:17:58Z")
Did you manage to fix this? I have the same problem, writing anything on this discussion board is like throwing a snowball in the air in the desert, no chance anything is ever coming back at you…don’t even know why it has been created, no-one ever helps out. ---
**Author:** ![felipe.espinoza.r](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/felipe.espinoza.r/32/282_2.png) [@felipe.espinoza.r](https://discuss.openedx.org/u/felipe.espinoza.r)\ **Post date:** [April 7, 2020, 1:34pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/3 "2020-04-07T13:34:19Z")
> [@imclean](#): > > I have the same problem, writing anything on this discussion board is like throwing a snowball in the air in the desert, no chance anything is ever coming back at you…don’t even know why it has been created, no-one ever helps out. Hello, we also see this error in our logs, but they only show because the root url of the ecommerce is not defined, so it will show up everytime you access the site (Ej: loading [https://ecommerce.mysite.com/](https://ecommerce.mysite.com/) ). It shouldn’t cause any problem, more than polluting the logs. Not many use the ecommerce, so finding answers is more difficult. Best, Felipe ---
**Author:** ![chz](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@chz](https://discuss.openedx.org/u/chz)\ **Post date:** [April 7, 2020, 2:26pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/4 "2020-04-07T14:26:15Z")
you can try this : [https://blog.lawrencemcdaniel.com/open-edx-ecommerce/](https://blog.lawrencemcdaniel.com/open-edx-ecommerce/) ---
**Author:** ![imclean](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/imclean/32/716_2.png) [@imclean](https://discuss.openedx.org/u/imclean)\ **Post date:** [April 7, 2020, 2:49pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/5 "2020-04-07T14:49:27Z")
I’m afraid that’s the site that caused me to get into the trouble I’m in 😜 ---
**Author:** ![chz](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@chz](https://discuss.openedx.org/u/chz)\ **Post date:** [April 7, 2020, 2:53pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/6 "2020-04-07T14:53:10Z")
🤣After this setting is successful, some other settings are needed later. It depends on what problem you have ---
**Author:** ![imclean](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/imclean/32/716_2.png) [@imclean](https://discuss.openedx.org/u/imclean)\ **Post date:** [April 7, 2020, 3:05pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/7 "2020-04-07T15:05:30Z")
My problem is that after I followed those instructions, queue stopped working and signing into Ecommerce with OAuth causes a server error… ---
**Author:** ![chz](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@chz](https://discuss.openedx.org/u/chz)\ **Post date:** [April 7, 2020, 3:15pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/8 "2020-04-07T15:15:24Z")
ironwood.master? need look at the log file to know where is the cause… ---
**Author:** ![imclean](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/imclean/32/716_2.png) [@imclean](https://discuss.openedx.org/u/imclean)\ **Post date:** [April 7, 2020, 3:43pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/9 "2020-04-07T15:43:52Z")
Which log file, the Ecommerce one? I can pastebin that ---
**Author:** ![chz](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@chz](https://discuss.openedx.org/u/chz)\ **Post date:** [April 8, 2020, 2:09pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/10 "2020-04-08T14:09:23Z")
Best ecommerce and lms. ---
**Author:** ![imclean](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/imclean/32/716_2.png) [@imclean](https://discuss.openedx.org/u/imclean)\ **Post date:** [April 9, 2020, 9:06am UTC](https://discuss.openedx.org/t/ecommerce-issue/638/11 "2020-04-09T09:06:41Z")
[https://pastebin.com/u/brightskyapps/1/0/1/?guest=1](https://pastebin.com/u/brightskyapps/1/0/1/?guest=1) ---
**Author:** ![chz](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@chz](https://discuss.openedx.org/u/chz)\ **Post date:** [April 11, 2020, 11:30am UTC](https://discuss.openedx.org/t/ecommerce-issue/638/12 "2020-04-11T11:30:12Z")
Did you modify `ECOMMERCE_API_URL": "http://127.0.0.1:8000/api/v2/",`to ‘yourdomain:8002/api/v2/’ ms.env.json cms.env.json has many similar to this need to be modified to your domain name ---
**Author:** ![Natnael](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/natnael/32/4433_2.png) [@Natnael](https://discuss.openedx.org/u/Natnael)\ **Post date:** [March 16, 2021, 12:32pm UTC](https://discuss.openedx.org/t/ecommerce-issue/638/13 "2021-03-16T12:32:54Z")
@imclean Did you find soluton?