# /edx/bin/update edx-platform breaks when choosing open-release/hawthorn.master

**URL:** <https://discuss.openedx.org/t/edx-bin-update-edx-platform-breaks-when-choosing-open-release-hawthorn-master/158>\
**Category:** Site Operations Help\
**Created:** [July 30, 2019, 1:47pm UTC](https://discuss.openedx.org/t/edx-bin-update-edx-platform-breaks-when-choosing-open-release-hawthorn-master/158 "2019-07-30T13:47:50Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lpm0073](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/lpm0073/32/45_2.png) [@lpm0073](https://discuss.openedx.org/u/lpm0073)\
**Post date:** [July 30, 2019, 1:47pm UTC](https://discuss.openedx.org/t/edx-bin-update-edx-platform-breaks-when-choosing-open-release-hawthorn-master/158/1 "2019-07-30T13:47:50Z")

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assuming this is related to my post yesterday on native installation failing for hawthorn.master. nonetheless, update fails on a different requirement. following is the stack trace:

{’\_ansible\_parsed’: True, u’stat’: {u’isuid’: False, u’uid’: 1002, u’exists’: True, u’attr\_flags’: u’e’, u’woth’: False, u’isreg’: True, u’device\_type’: 0, u’mtime’: 1564494198.585816, u’block\_size’: 4096, u’inode’: 12032741, u’isgid’: False, u’size’: 8107, u’executable’: False, u’charset’: u’us-ascii’, u’readable’: True, u’version’: u’180648924’, u’pw\_name’: u’edxapp’, u’gid’: 1003, u’ischr’: False, u’wusr’: True, u’writeable’: True, u’mimetype’: u’text/plain’, u’blocks’: 16, u’xoth’: False, u’islnk’: False, u’nlink’: 1, u’issock’: False, u’rgrp’: True, u’gr\_name’: u’edxapp’, u’path’: u’/edx/app/edxapp/edx-platform/requirements/edx/base.txt’, u’xusr’: False, u’atime’: 1564494198.585816, u’md5’: u’811d5faf25a13bfb761a5dfa856f77ef’, u’isdir’: False, u’ctime’: 1564494198.585816, u’isblk’: False, u’wgrp’: False, u’xgrp’: False, u’dev’: 51713, u’roth’: True, u’isfifo’: False, u’mode’: u’0644’, u’checksum’: u’95d84b137fb67e4c3baff7113bc6bb10346246ef’, u’rusr’: True, u’attributes’: [u’extents’]}, ‘\_ansible\_item\_result’: True, ‘\_ansible\_no\_log’: False, u’changed’: False, ‘item’: u’/edx/app/edxapp/edx-platform/requirements/edx/base.txt’, u’invocation’: {u’module\_args’: {u’checksum\_algorithm’: u’sha1’, u’get\_checksum’: True, u’follow’: False, u’path’: u’/edx/app/edxapp/edx-platform/requirements/edx/base.txt’, u’get\_md5’: True, u’get\_mime’: True, u’get\_attributes’: True}}}) =\> {“changed”: true, “cmd”: ["/edx/app/edxapp/venvs/edxapp/bin/pip", “install”, “-i”, “[https://pypi.python.org/simple](https://pypi.python.org/simple)”, “–exists-action”, “w”, “-r”, “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”], “delta”: “0:00:01.945499”, “end”: “2019-07-30 13:43:21.875400”, “failed”: true, “item”: {“changed”: false, “invocation”: {“module\_args”: {“checksum\_algorithm”: “sha1”, “follow”: false, “get\_attributes”: true, “get\_checksum”: true, “get\_md5”: true, “get\_mime”: true, “path”: “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”}}, “item”: “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”, “stat”: {“atime”: 1564494198.585816, “attr\_flags”: “e”, “attributes”: [“extents”], “block\_size”: 4096, “blocks”: 16, “charset”: “us-ascii”, “checksum”: “95d84b137fb67e4c3baff7113bc6bb10346246ef”, “ctime”: 1564494198.585816, “dev”: 51713, “device\_type”: 0, “executable”: false, “exists”: true, “gid”: 1003, “gr\_name”: “edxapp”, “inode”: 12032741, “isblk”: false, “ischr”: false, “isdir”: false, “isfifo”: false, “isgid”: false, “islnk”: false, “isreg”: true, “issock”: false, “isuid”: false, “md5”: “811d5faf25a13bfb761a5dfa856f77ef”, “mimetype”: “text/plain”, “mode”: “0644”, “mtime”: 1564494198.585816, “nlink”: 1, “path”: “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”, “pw\_name”: “edxapp”, “readable”: true, “rgrp”: true, “roth”: true, “rusr”: true, “size”: 8107, “uid”: 1002, “version”: “180648924”, “wgrp”: false, “woth”: false, “writeable”: true, “wusr”: true, “xgrp”: false, “xoth”: false, “xusr”: false}}, “rc”: 2, “start”: “2019-07-30 13:43:19.929901”, “stderr”: “Exception:  
Traceback (most recent call last):  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/basecommand.py”, line 215, in main  
status = self.run(options, args)  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/commands/install.py”, line 335, in run  
wb.build(autobuilding=True)  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/wheel.py”, line 749, in build  
self.requirement\_set.prepare\_files(self.finder)  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/req/req\_set.py”, line 380, in prepare\_files  
ignore\_dependencies=self.ignore\_dependencies))  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/req/req\_set.py”, line 521, in \_prepare\_file  
req\_to\_install.check\_if\_exists()  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/req/req\_install.py”, line 1036, in check\_if\_exists  
self.req.name  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 558, in get\_distribution  
dist = get\_provider(dist)  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 432, in get\_provider  
return working\_set.find(moduleOrReq) or require(str(moduleOrReq))[0]  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 968, in require  
needed = self.resolve(parse\_requirements(requirements))  
File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 859, in resolve  
raise VersionConflict(dist, req).with\_context(dependent\_req)  
ContextualVersionConflict: (pyparsing 2.0.7 (/edx/app/edxapp/venvs/edxapp/lib/python2.7/site-packages), Requirement.parse(‘pyparsing==2.2.0’), set([‘calc’]))  
You are using pip version 9.0.1, however version 19.2.1 is available.  
You should consider upgrading via the ‘pip install --upgrade pip’ command.”, “stderr\_lines”: [“Exception:”, “Traceback (most recent call last):”, " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/basecommand.py”, line 215, in main", " status = self.run(options, args)", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/commands/install.py”, line 335, in run", " wb.build(autobuilding=True)", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/wheel.py”, line 749, in build", " self.requirement\_set.prepare\_files(self.finder)", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/req/req\_set.py”, line 380, in prepare\_files", " ignore\_dependencies=self.ignore\_dependencies))", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/req/req\_set.py”, line 521, in \_prepare\_file", " req\_to\_install.check\_if\_exists()", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/req/req\_install.py”, line 1036, in check\_if\_exists", " self.req.name", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 558, in get\_distribution", " dist = get\_provider(dist)", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 432, in get\_provider", " return working\_set.find(moduleOrReq) or require(str(moduleOrReq))[0]", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 968, in require", " needed = self.resolve(parse\_requirements(requirements))", " File “/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/pip/\_vendor/pkg\_resources/ **init**.py”, line 859, in resolve", " raise VersionConflict(dist, req).with\_context(dependent\_req)", “ContextualVersionConflict: (pyparsing 2.0.7 (/edx/app/edxapp/venvs/edxapp/lib/python2.7/site-packages), Requirement.parse(‘pyparsing==2.2.0’), set([‘calc’]))”, “You are using pip version 9.0.1, however version 19.2.1 is available.”, “You should consider upgrading via the ‘pip install --upgrade pip’ command.”], “stdout”: “Obtaining file:///edx/app/edxapp/edx-platform/common/lib/calc (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 8))”, “stdout\_lines”: [“Obtaining file:///edx/app/edxapp/edx-platform/common/lib/calc (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 8))”]}

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<div class="post-metadata">

**Author:** ![chintan](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/chintan/32/52_2.png) [@chintan](https://discuss.openedx.org/u/chintan)\
**Post date:** [July 30, 2019, 3:07pm UTC](https://discuss.openedx.org/t/edx-bin-update-edx-platform-breaks-when-choosing-open-release-hawthorn-master/158/2 "2019-07-30T15:07:20Z")

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I faced a similar issue with version conflict, I guess this happens when we forget to set the

> OPENEDX\_RELEASE

this variable or somehow it gets messed, not really sure.

What I do when I face `ContextualVersionConflict` is I remove the venv

Try to remove following folder:  
`/edx/app/edxapp/venvs`

And then run the script again, see if that works. Good luck.