# I found error when i try to install Open edX
**URL:** https://discuss.openedx.org/t/i-found-error-when-i-try-to-install-open-edx/10680
**Category:** Site Operations Help
**Tags:** tutor
**Created:** [July 12, 2023, 11:07am UTC](https://discuss.openedx.org/t/i-found-error-when-i-try-to-install-open-edx/10680 "2023-07-12T11:07:34Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@hassiba](https://discuss.openedx.org/u/hassiba)
#### Post date: [July 12, 2023, 11:07am UTC](https://discuss.openedx.org/t/i-found-error-when-i-try-to-install-open-edx/10680/1 "2023-07-12T11:07:34Z")
ERROR! Syntax Error while loading YAML.
mapping values are not allowed in this context
The error appears to be in ‘/var/tmp/configuration/playbooks/roles/insights/tasks/main.yml’: line 56, column 11, but may
be elsewhere in the file depending on the exact syntax problem.
The offending line appears to be:
- name: upgrade npm
command: “npm install -g npm@{{ INSIGHTS\_NPM\_VERSION }}”
^ here
We could be wrong, but this one looks like it might be an issue with
missing quotes. Always quote template expression brackets when they
start a value. For instance:
Should be written as:
```
with_items:
- "{{ foo }}"
```
## ============================================================ Ansible failed!
Decoded error:
No message to decode.
## ============================================================ Installation failed!
# If you need help, see [Connect - Open edX](https://open.edx.org/getting-help) . When asking for help, please provide as much information as you can. These might be helpful: Your log file is at /home/edx/logs/install-20230712-114947.log Your environment: OPENEDX\_RELEASE=open-release/nutmeg.1
Installation finished at 2023-07-12 11:50:08
please help me
---
### Author:  [@Andres.Aulasneo](https://discuss.openedx.org/u/Andres.Aulasneo)
#### Post date: [July 14, 2023, 11:57pm UTC](https://discuss.openedx.org/t/i-found-error-when-i-try-to-install-open-edx/10680/2 "2023-07-14T23:57:53Z")
Hi @hassiba, welcome to the forum!!
Which process are you following? Unless there is a special need to do something different, you should use [Tutor](https://docs.tutor.overhang.io/) to install Open edX.
---
### Author:  [@system](https://discuss.openedx.org/u/system)
#### Post date: [October 12, 2023, 11:58pm UTC](https://discuss.openedx.org/t/i-found-error-when-i-try-to-install-open-edx/10680/3 "2023-10-12T23:58:04Z")
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