# JUNIPER.MASTER - installation error

**URL:** <https://discuss.openedx.org/t/juniper-master-installation-error/4748>\
**Category:** Site Operations Help\
**Tags:** juniper\
**Created:** [April 13, 2021, 3:11pm UTC](https://discuss.openedx.org/t/juniper-master-installation-error/4748 "2021-04-13T15:11:39Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Herve\_siyou](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/herve_siyou/32/1452_2.png) [@Herve\_siyou](https://discuss.openedx.org/u/Herve_siyou)\
**Post date:** [April 13, 2021, 3:11pm UTC](https://discuss.openedx.org/t/juniper-master-installation-error/4748/1 "2021-04-13T15:11:40Z")

</div>

Hello,

I just try to install juniper.master, but i face this error:

TASK [edxapp : Stat each Python requirements file to ensure it exists] \*\*\*\*\*\*\*\*\*  
ok: [localhost] =\> (item=/edx/app/edxapp/edx-platform/requirements/edx/custom.txt)  
ok: [localhost] =\> (item=/edx/app/edxapp/edx-platform/requirements/edx/base.txt)

TASK [edxapp : install python requirements] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*  
skipping: [localhost] =\> (item={‘\_ansible\_parsed’: True, u’stat’: {u’exists’: False}, u’changed’: False, ‘\_ansible\_no\_log’: False, ‘failed’: False, ‘\_ansible\_item\_result’: True, ‘item’: u’/edx/app/edxapp/edx-platform/requirements/edx/custom.txt’, u’invocation’: {u’module\_args’: {u’get\_checksum’: True, u’follow’: False, u’checksum\_algorithm’: u’sha1’, u’path’: u’/edx/app/edxapp/edx-platform/requirements/edx/custom.txt’, u’get\_mime’: True, u’get\_md5’: None, u’get\_attributes’: True}}, ‘\_ansible\_ignore\_errors’: None, ‘\_ansible\_item\_label’: u’/edx/app/edxapp/edx-platform/requirements/edx/custom.txt’})  
failed: [localhost] (item={‘\_ansible\_parsed’: True, u’stat’: {u’isuid’: False, u’uid’: 1002, u’exists’: True, u’attr\_flags’: u’e’, u’woth’: False, u’device\_type’: 0, u’mtime’: 1618326083.3026156, u’block\_size’: 4096, u’inode’: 13633606, u’isgid’: False, u’size’: 22583, u’executable’: False, u’roth’: True, u’charset’: u’us-ascii’, u’readable’: True, u’isreg’: True, u’version’: u’2015175984’, u’pw\_name’: u’edxapp’, u’gid’: 1003, u’ischr’: False, u’wusr’: True, u’writeable’: True, u’isdir’: False, u’blocks’: 48, u’xoth’: False, u’rusr’: True, u’nlink’: 1, u’issock’: False, u’rgrp’: True, u’gr\_name’: u’edxapp’, u’path’: u’/edx/app/edxapp/edx-platform/requirements/edx/base.txt’, u’xusr’: False, u’atime’: 1618326083.3026156, u’mimetype’: u’text/plain’, u’ctime’: 1618326083.3026156, u’isblk’: False, u’checksum’: u’886498271827c885ab6458d9bc3e4da1d5450ed3’, u’dev’: 2050, u’wgrp’: False, u’isfifo’: False, u’mode’: u’0644’, u’xgrp’: False, u’islnk’: False, u’attributes’: [u’extents’]}, u’changed’: False, ‘\_ansible\_no\_log’: False, ‘failed’: False, ‘\_ansible\_item\_result’: True, ‘item’: u’/edx/app/edxapp/edx-platform/requirements/edx/base.txt’, u’invocation’: {u’module\_args’: {u’get\_checksum’: True, u’follow’: False, u’checksum\_algorithm’: u’sha1’, u’path’: u’/edx/app/edxapp/edx-platform/requirements/edx/base.txt’, u’get\_mime’: True, u’get\_md5’: None, u’get\_attributes’: True}}, ‘\_ansible\_ignore\_errors’: None, ‘\_ansible\_item\_label’: u’/edx/app/edxapp/edx-platform/requirements/edx/base.txt’}) =\> {“changed”: true, “cmd”: [“/edx/app/edxapp/venvs/edxapp/bin/pip”, “install”, “-i”, “[Simple index](https://pypi.python.org/simple)”, “–exists-action”, “w”, “-r”, “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”], “delta”: “0:01:49.674682”, “end”: “2021-04-13 16:03:23.993860”, “item”: {“changed”: false, “failed”: false, “invocation”: {“module\_args”: {“checksum\_algorithm”: “sha1”, “follow”: false, “get\_attributes”: true, “get\_checksum”: true, “get\_md5”: null, “get\_mime”: true, “path”: “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”}}, “item”: “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”, “stat”: {“atime”: 1618326083.3026156, “attr\_flags”: “e”, “attributes”: [“extents”], “block\_size”: 4096, “blocks”: 48, “charset”: “us-ascii”, “checksum”: “886498271827c885ab6458d9bc3e4da1d5450ed3”, “ctime”: 1618326083.3026156, “dev”: 2050, “device\_type”: 0, “executable”: false, “exists”: true, “gid”: 1003, “gr\_name”: “edxapp”, “inode”: 13633606, “isblk”: false, “ischr”: false, “isdir”: false, “isfifo”: false, “isgid”: false, “islnk”: false, “isreg”: true, “issock”: false, “isuid”: false, “mimetype”: “text/plain”, “mode”: “0644”, “mtime”: 1618326083.3026156, “nlink”: 1, “path”: “/edx/app/edxapp/edx-platform/requirements/edx/base.txt”, “pw\_name”: “edxapp”, “readable”: true, “rgrp”: true, “roth”: true, “rusr”: true, “size”: 22583, “uid”: 1002, “version”: “2015175984”, “wgrp”: false, “woth”: false, “writeable”: true, “wusr”: true, “xgrp”: false, “xoth”: false, “xusr”: false}}, “msg”: “non-zero return code”, “rc”: 1, “start”: “2021-04-13 16:01:34.319178”, “stderr”: " Running command git clone -q [GitHub - openedx/acid-block: An XBlock for testing XBlock Runtimes](https://github.com/edx/acid-block.git) /edx/app/edxapp/venvs/edxapp/src/acid-xblock\n Running command git checkout -q 98aecba94ecbfa934e2d00262741c0ea9f557fc9\n Running command git clone -q [GitHub - openedx/codejail: Secure code execution](https://github.com/edx/codejail.git) /edx/app/edxapp/venvs/edxapp/src/codejail\n Running command git checkout -q 4127fc4bd5775cc72aee8d7f0a70e31405e22439\n Running command git clone -q [GitHub - jsocol/django-ratelimit: Cache-based rate-limiting for Django](https://github.com/jsocol/django-ratelimit.git) /edx/app/edxapp/venvs/edxapp/src/ratelimit\n Running command git checkout -q 72edbe8949fbf6699848e5847645a1998f121d46\n WARNING: Generating metadata for package ratelimit produced metadata for project name django-ratelimit. Fix your #egg=ratelimit fragments.\n Running command git clone -q [GitHub - openedx/django-wiki: A wiki system with complex functionality for simple integration and a superb interface. Store your knowledge with style: Use django models.](https://github.com/edx/django-wiki.git) /edx/app/edxapp/venvs/edxapp/src/django-wiki\n Running command git checkout -q 4ceac471dab2d629a2b978646fb91e4d855b1e89\n Running command git clone -q [GitHub - openedx/DoneXBlock: edX: An XBlock for students to mark they've finished something.](https://github.com/edx/DoneXBlock.git) /edx/app/edxapp/venvs/edxapp/src/done-xblock\n Running command git checkout -q 564654008059dce424e53c2bec8e873c7ed65667\n Running command git clone -q [GitHub - jazkarta/edx-jsme: For the edX platform: Provides a Molecular Structure problem type for use with the Capa module](https://github.com/jazkarta/edx-jsme.git) /edx/app/edxapp/venvs/edxapp/src/edx-jsme\n Running command git clone -q [GitHub - dementrock/pystache\_custom: Mustache in Python](https://github.com/dementrock/pystache_custom.git) /edx/app/edxapp/venvs/edxapp/src/pystache-custom-dev\n Running command git submodule update --init --recursive -q\n WARNING: Generating metadata for package pystache-custom-dev produced metadata for project name pystache-custom. Fix your #egg=pystache-custom-dev fragments.\n Running command git clone -q [GitHub - openedx-unsupported/RateXBlock: Probably obsolete: XBlock for rating course content. Replaced with FeedbackXBlock](https://github.com/edx/RateXBlock.git) /edx/app/edxapp/venvs/edxapp/src/rate-xblock\n Running command git checkout -q ab3b69bc54ac7839a5a96296bf8275cf7cf3a0d5\n Running command git clone -q [GitHub - python-social-auth/social-app-django: Python Social Auth - Application - Django](https://github.com/python-social-auth/social-app-django.git) /edx/app/edxapp/venvs/edxapp/src/social-auth-app-django\n Running command git checkout -q c00d23c2b45c3317bd35b15ad1b959338689cef8\n Running command git clone -q [GitHub - openedx/xblock-google-drive](https://github.com/edx-solutions/xblock-google-drive.git) /edx/app/edxapp/venvs/edxapp/src/xblock-google-drive\n Running command git checkout -q 2d176468e33c0713c911b563f8f65f7cf232f5b6\n Running command git clone -q [GitHub - edx-unsupported/bridgekeeper: Django permissions, but with QuerySets](https://github.com/edx/bridgekeeper.git) /tmp/pip-install-faokbinl/bridgekeeper\n Running command git checkout -q 2423e8d8788c2132ebeec509e1a7b17e1f5b9364\n WARNING: Requested bridgekeeper==0.0 from git+https://github.com/edx/bridgekeeper.git@2423e8d8788c2132ebeec509e1a7b17e1f5b9364#egg=bridgekeeper==0.0 (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 37)), but installing version 0.6.dev10+g2423e8d\n Running command git clone -q [GitHub - openedx/openedx-chem](https://github.com/edx/openedx-chem.git) /tmp/pip-install-faokbinl/chem\n Running command git checkout -q ff4e3a03d3c7610e47a9af08eb648d8aabe2eb18\n Running command git clone -q [GitHub - openedx/crowdsourcehinter: Crowdsource hinter xblock](https://github.com/edx/crowdsourcehinter.git) /tmp/pip-install-faokbinl/crowdsourcehinter-xblock\n Running command git checkout -q 2178ac72891392106ffef389651aef374177d294\n Running command git clone -q [GitHub - django-compressor/django-appconf: An app to handle configuration defaults of packaged Django apps gracefully](https://github.com/django-compressor/django-appconf) /tmp/pip-install-faokbinl/django-appconf\n Running command git checkout -q 1526a842ee084b791aa66c931b3822091a442853\n Running command git clone -q [GitHub - openedx/enmerkar-underscore: Django Babel Underscore Extractor](https://github.com/edx/django-babel-underscore.git) /tmp/pip-install-faokbinl/django-babel-underscore\n Running command git checkout -q 37705f7377a4d0a4e673f1431895ce28a8860cd7\n Running command git clone -q [GitHub - Zegocover/enmerkar: Tools for using Babel with Django](https://github.com/Zegocover/enmerkar.git) /tmp/pip-install-faokbinl/django-babel\n Running command git checkout -q dbc113798aa4beabdfa2d00e6fef48248eb0f185\n Running command git clone -q [GitHub - openedx/xblock-lti-consumer](https://github.com/edx/xblock-lti-consumer.git) /tmp/pip-install-faokbinl/lti-consumer-xblock\n Running command git checkout -q ac6fd8fac8852bf465d6149a12ef9f45d3b8434a\n Running command git clone -q [GitHub - openedx/MongoDBProxy: Proxy around MongoDB connection that automatically handles AutoReconnect-exceptions.](https://github.com/edx/MongoDBProxy.git) /tmp/pip-install-faokbinl/MongoDBProxy\n Running command git checkout -q d92bafe9888d2940f647a7b2b2383b29c752f35a\n Running command git clone -q [GitHub - openedx/edx-ora2: Open Response Assessment Suite](https://github.com/edx/edx-ora2.git) /tmp/pip-install-faokbinl/ora2\n Running command git checkout -q 1c2d59ce034267c6d67da8342de92189e46a4fc8\nERROR: Could not find a version that satisfies the requirement py2neo==3.1.2 (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 184)) (from versions: 4.0.0, 4.1.0, 4.1.1, 4.1.2, 4.1.3, 4.2.0, 4.3.0, 2020.0.0, 2020.1.0, 2020.1.1, 2021.0.0, 2021.0.1)\nERROR: No matching distribution found for py2neo==3.1.2 (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 184))\nWARNING: You are using pip version 20.0.2; however, version 20.3.4 is available.\nYou should consider upgrading via the ‘/edx/app/edxapp/venvs/edxapp/bin/python3.5 -m pip install --upgrade pip’ command.“, “stderr\_lines”: [” Running command git clone -q [GitHub - openedx/acid-block: An XBlock for testing XBlock Runtimes](https://github.com/edx/acid-block.git) /edx/app/edxapp/venvs/edxapp/src/acid-xblock", " Running command git checkout -q 98aecba94ecbfa934e2d00262741c0ea9f557fc9", " Running command git clone -q [GitHub - openedx/codejail: Secure code execution](https://github.com/edx/codejail.git) /edx/app/edxapp/venvs/edxapp/src/codejail", " Running command git checkout -q 4127fc4bd5775cc72aee8d7f0a70e31405e22439", " Running command git clone -q [GitHub - jsocol/django-ratelimit: Cache-based rate-limiting for Django](https://github.com/jsocol/django-ratelimit.git) /edx/app/edxapp/venvs/edxapp/src/ratelimit", " Running command git checkout -q 72edbe8949fbf6699848e5847645a1998f121d46", " WARNING: Generating metadata for package ratelimit produced metadata for project name django-ratelimit. Fix your #egg=ratelimit fragments.“, " Running command git clone -q [GitHub - openedx/django-wiki: A wiki system with complex functionality for simple integration and a superb interface. Store your knowledge with style: Use django models.](https://github.com/edx/django-wiki.git) /edx/app/edxapp/venvs/edxapp/src/django-wiki”, " Running command git checkout -q 4ceac471dab2d629a2b978646fb91e4d855b1e89", " Running command git clone -q [GitHub - openedx/DoneXBlock: edX: An XBlock for students to mark they've finished something.](https://github.com/edx/DoneXBlock.git) /edx/app/edxapp/venvs/edxapp/src/done-xblock", " Running command git checkout -q 564654008059dce424e53c2bec8e873c7ed65667", " Running command git clone -q [GitHub - jazkarta/edx-jsme: For the edX platform: Provides a Molecular Structure problem type for use with the Capa module](https://github.com/jazkarta/edx-jsme.git) /edx/app/edxapp/venvs/edxapp/src/edx-jsme", " Running command git clone -q [GitHub - dementrock/pystache\_custom: Mustache in Python](https://github.com/dementrock/pystache_custom.git) /edx/app/edxapp/venvs/edxapp/src/pystache-custom-dev", " Running command git submodule update --init --recursive -q", " WARNING: Generating metadata for package pystache-custom-dev produced metadata for project name pystache-custom. Fix your #egg=pystache-custom-dev fragments.“, " Running command git clone -q [GitHub - openedx-unsupported/RateXBlock: Probably obsolete: XBlock for rating course content. Replaced with FeedbackXBlock](https://github.com/edx/RateXBlock.git) /edx/app/edxapp/venvs/edxapp/src/rate-xblock”, " Running command git checkout -q ab3b69bc54ac7839a5a96296bf8275cf7cf3a0d5", " Running command git clone -q [GitHub - python-social-auth/social-app-django: Python Social Auth - Application - Django](https://github.com/python-social-auth/social-app-django.git) /edx/app/edxapp/venvs/edxapp/src/social-auth-app-django", " Running command git checkout -q c00d23c2b45c3317bd35b15ad1b959338689cef8", " Running command git clone -q [GitHub - openedx/xblock-google-drive](https://github.com/edx-solutions/xblock-google-drive.git) /edx/app/edxapp/venvs/edxapp/src/xblock-google-drive", " Running command git checkout -q 2d176468e33c0713c911b563f8f65f7cf232f5b6", " Running command git clone -q [GitHub - edx-unsupported/bridgekeeper: Django permissions, but with QuerySets](https://github.com/edx/bridgekeeper.git) /tmp/pip-install-faokbinl/bridgekeeper", " Running command git checkout -q 2423e8d8788c2132ebeec509e1a7b17e1f5b9364", " WARNING: Requested bridgekeeper==0.0 from git+https://github.com/edx/bridgekeeper.git@2423e8d8788c2132ebeec509e1a7b17e1f5b9364#egg=bridgekeeper==0.0 (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 37)), but installing version 0.6.dev10+g2423e8d", " Running command git clone -q [GitHub - openedx/openedx-chem](https://github.com/edx/openedx-chem.git) /tmp/pip-install-faokbinl/chem", " Running command git checkout -q ff4e3a03d3c7610e47a9af08eb648d8aabe2eb18", " Running command git clone -q [GitHub - openedx/crowdsourcehinter: Crowdsource hinter xblock](https://github.com/edx/crowdsourcehinter.git) /tmp/pip-install-faokbinl/crowdsourcehinter-xblock", " Running command git checkout -q 2178ac72891392106ffef389651aef374177d294", " Running command git clone -q [GitHub - django-compressor/django-appconf: An app to handle configuration defaults of packaged Django apps gracefully](https://github.com/django-compressor/django-appconf) /tmp/pip-install-faokbinl/django-appconf", " Running command git checkout -q 1526a842ee084b791aa66c931b3822091a442853", " Running command git clone -q [GitHub - openedx/enmerkar-underscore: Django Babel Underscore Extractor](https://github.com/edx/django-babel-underscore.git) /tmp/pip-install-faokbinl/django-babel-underscore", " Running command git checkout -q 37705f7377a4d0a4e673f1431895ce28a8860cd7", " Running command git clone -q [GitHub - Zegocover/enmerkar: Tools for using Babel with Django](https://github.com/Zegocover/enmerkar.git) /tmp/pip-install-faokbinl/django-babel", " Running command git checkout -q dbc113798aa4beabdfa2d00e6fef48248eb0f185", " Running command git clone -q [GitHub - openedx/xblock-lti-consumer](https://github.com/edx/xblock-lti-consumer.git) /tmp/pip-install-faokbinl/lti-consumer-xblock", " Running command git checkout -q ac6fd8fac8852bf465d6149a12ef9f45d3b8434a", " Running command git clone -q [GitHub - openedx/MongoDBProxy: Proxy around MongoDB connection that automatically handles AutoReconnect-exceptions.](https://github.com/edx/MongoDBProxy.git) /tmp/pip-install-faokbinl/MongoDBProxy", " Running command git checkout -q d92bafe9888d2940f647a7b2b2383b29c752f35a", " Running command git clone -q [GitHub - openedx/edx-ora2: Open Response Assessment Suite](https://github.com/edx/edx-ora2.git) /tmp/pip-install-faokbinl/ora2", " Running command git checkout -q 1c2d59ce034267c6d67da8342de92189e46a4fc8", “ERROR: Could not find a version that satisfies the requirement py2neo==3.1.2 (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 184)) (from versions: 4.0.0, 4.1.0, 4.1.1, 4.1.2, 4.1.3, 4.2.0, 4.3.0, 2020.0.0, 2020.1.0, 2020.1.1, 2021.0.0, 2021.0.1)”, “ERROR: No matching distribution found for py2neo==3.1.2 (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 184))”, “WARNING: You are using pip version 20.0.2; however, version 20.3.4 is available.”, “You should consider upgrading via the ‘/edx/app/edxapp/venvs/edxapp/bin/python3.5 -m pip install --upgrade pip’ command.”], “stdout”: “Looking in indexes: [https://pypi.python.org/simple\nObtaining](https://pypi.python.org/simple%5CnObtaining) file:///edx/app/edxapp/edx-platform/common/lib/capa (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 8))\nObtaining file:///edx/app/edxapp/edx-platform (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 14))\nObtaining file:///edx/app/edxapp/edx-platform/common/lib/safe\_lxml (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 17))\nObtaining file:///edx/app/edxapp/edx-platform/common/lib/sandbox-packages (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 18))\nObtaining file:///edx/app/edxapp/edx-platform/common/lib/symmath (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 20))\nObtaining file:///edx/app/edxapp/edx-platform/openedx/core/lib/xblock\_builtin/xblock\_discussion (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 21))\nObtaining file:///edx/app/edxapp/edx-platform/common/lib/xmodule (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 23))\nObtaining acid-xblock from git+https://github.com/edx/acid-block.git@98aecba94ecbfa934e2d00262741c0ea9f557fc9#egg=acid-xblock (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 7))\n Cloning [GitHub - openedx/acid-block: An XBlock for testing XBlock Runtimes](https://github.com/edx/acid-block.git) (to revision 98aecba94ecbfa934e2d00262741c0ea9f557fc9) to /edx/app/edxapp/venvs/edxapp/src/acid-xblock\nObtaining codejail from git+https://github.com/edx/codejail.git@4127fc4bd5775cc72aee8d7f0a70e31405e22439#egg=codejail (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 9))\n Cloning [GitHub - openedx/codejail: Secure code execution](https://github.com/edx/codejail.git) (to revision 4127fc4bd5775cc72aee8d7f0a70e31405e22439) to /edx/app/edxapp/venvs/edxapp/src/codejail\nObtaining ratelimit from git+https://github.com/jsocol/django-ratelimit.git@72edbe8949fbf6699848e5847645a1998f121d46#egg=ratelimit (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 10))\n Cloning [GitHub - jsocol/django-ratelimit: Cache-based rate-limiting for Django](https://github.com/jsocol/django-ratelimit.git) (to revision 72edbe8949fbf6699848e5847645a1998f121d46) to /edx/app/edxapp/venvs/edxapp/src/ratelimit\nObtaining django-wiki from git+https://github.com/edx/django-wiki.git@0.0.27#egg=django-wiki (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 11))\n Cloning [GitHub - openedx/django-wiki: A wiki system with complex functionality for simple integration and a superb interface. Store your knowledge with style: Use django models.](https://github.com/edx/django-wiki.git) (to revision 0.0.27) to /edx/app/edxapp/venvs/edxapp/src/django-wiki\nObtaining done-xblock from git+https://github.com/edx/DoneXBlock.git@2.0.2#egg=done-xblock (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 12))\n Cloning [GitHub - openedx/DoneXBlock: edX: An XBlock for students to mark they've finished something.](https://github.com/edx/DoneXBlock.git) (to revision 2.0.2) to /edx/app/edxapp/venvs/edxapp/src/done-xblock\nObtaining edx-jsme from git+https://github.com/jazkarta/edx-jsme.git@690dbf75441fa91c7c4899df0b83d77f7deb5458#egg=edx-jsme (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 13))\n Cloning [GitHub - jazkarta/edx-jsme: For the edX platform: Provides a Molecular Structure problem type for use with the Capa module](https://github.com/jazkarta/edx-jsme.git) (to revision 690dbf75441fa91c7c4899df0b83d77f7deb5458) to /edx/app/edxapp/venvs/edxapp/src/edx-jsme\nObtaining pystache\_custom-dev from git+https://github.com/dementrock/pystache\_custom.git@776973740bdaad83a3b029f96e415a7d1e8bec2f#egg=pystache\_custom-dev (from -r /edx/app/edxapp/edx-platform/requirements/edx/base.txt (line 15))\n Cloning [GitHub - dementrock/pystache\_custom: Mustache in Python](https://github.com/dementrock/pystache_custom.git) (to revision …manylinux1\_x86\_64.whl (20.0 MB)”, “Collecting oauthlib==3.0.1”, " Downloading oauthlib-3.0.1-py2.py3-none-any.whl (142 kB)“, “Collecting openedx-calc==1.0.9”, " Downloading openedx\_calc-1.0.9-py3-none-any.whl (23 kB)”, “Collecting ora2==2.7.6”, " Cloning [GitHub - openedx/edx-ora2: Open Response Assessment Suite](https://github.com/edx/edx-ora2.git) (to revision 2.7.6) to /tmp/pip-install-faokbinl/ora2", “Collecting packaging==20.3”, " Downloading packaging-20.3-py2.py3-none-any.whl (37 kB)“, “Collecting path.py==12.4.0”, " Downloading path.py-12.4.0-py3-none-any.whl (2.3 kB)”, “Collecting path==13.1.0”, " Downloading path-13.1.0-py3-none-any.whl (19 kB)“, “Collecting pathtools==0.1.2”, " Downloading pathtools-0.1.2.tar.gz (11 kB)”, “Collecting paver==1.3.4”, " Downloading Paver-1.3.4-py2.py3-none-any.whl (428 kB)“, “Collecting pbr==5.4.5”, " Downloading pbr-5.4.5-py2.py3-none-any.whl (110 kB)”, “Collecting pdfminer.six==20200517”, " Downloading pdfminer.six-20200517-py3-none-any.whl (5.6 MB)“, “Collecting piexif==1.1.3”, " Downloading piexif-1.1.3-py2.py3-none-any.whl (20 kB)”, “Collecting pillow==7.1.2”, " Downloading Pillow-7.1.2-cp35-cp35m-manylinux1\_x86\_64.whl (2.1 MB)“, “Collecting pkgconfig==1.5.1”, " Downloading pkgconfig-1.5.1-py2.py3-none-any.whl (12 kB)”, “Collecting polib==1.1.0”, " Downloading polib-1.1.0-py2.py3-none-any.whl (25 kB)“, “Collecting psutil==1.2.1”, " Downloading psutil-1.2.1.tar.gz (167 kB)”]}  
to retry, use: --limit @/var/tmp/configuration/playbooks/openedx\_native.retry

PLAY RECAP \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*  
localhost : ok=185 changed=125 unreachable=0 failed=1

> ## ============================================================ Ansible failed!
> 
> Decoded error:  
> == module\_stderr ===========================  
> Traceback (most recent call last):  
> File “/root/.ansible/tmp/ansible-tmp-1618325747.33-82765245934478/AnsiballZ\_mongodb\_rs\_status”, line 113, in   
> \_ansiballz\_main()  
> File “/root/.ansible/tmp/ansible-tmp-1618325747.33-82765245934478/AnsiballZ\_mongodb\_rs\_status”, line 105, in \_ansiballz\_main  
> invoke\_module(zipped\_mod, temp\_path, ANSIBALLZ\_PARAMS)  
> File “/root/.ansible/tmp/ansible-tmp-1618325747.33-82765245934478/AnsiballZ\_mongodb\_rs\_status”, line 48, in invoke\_module  
> imp.load\_module(‘ **main** ’, mod, module, MOD\_DESC)  
> File “/tmp/ansible\_mongodb\_rs\_status\_payload\_LwXOsM/ **main**.py”, line 133, in   
> File “/tmp/ansible\_mongodb\_rs\_status\_payload\_LwXOsM/ **main**.py”, line 115, in main  
> File “/usr/local/lib/python2.7/dist-packages/pymongo/database.py”, line 529, in command  
> with client.\_socket\_for\_reads(read\_preference) as (sock\_info, slave\_ok):  
> File “/usr/lib/python2.7/contextlib.py”, line 17, in **enter**  
> return self.gen.next()  
> File “/usr/local/lib/python2.7/dist-packages/pymongo/mongo\_client.py”, line 982, in \_socket\_for\_reads  
> server = topology.select\_server(read\_preference)  
> File “/usr/local/lib/python2.7/dist-packages/pymongo/topology.py”, line 224, in select\_server  
> address))  
> File “/usr/local/lib/python2.7/dist-packages/pymongo/topology.py”, line 183, in select\_servers  
> selector, server\_timeout, address)  
> File “/usr/local/lib/python2.7/dist-packages/pymongo/topology.py”, line 199, in \_select\_servers\_loop  
> self.\_error\_message(selector))  
> pymongo.errors.ServerSelectionTimeoutError: 127.0.0.1:27017: [Errno 111] Connection refused

I try it 3 times, i just reset my VPS, try again, reset and try again, same error

My server is: Ubuntu server 16.04, 16Go RAM, SSD disk

---

<div class="post-metadata">

**Author:** ![sbernesto](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/sbernesto/32/90_2.png) [@sbernesto](https://discuss.openedx.org/u/sbernesto)\
**Post date:** [April 13, 2021, 3:46pm UTC](https://discuss.openedx.org/t/juniper-master-installation-error/4748/2 "2021-04-13T15:46:19Z")

</div>

Hello, I don’t know if it works, but it requires modifying the installation script

> <https://github.com/edx/edx-platform/pull/27168/files/41b01c07eb10982589da6b6e55f70ba36d592d68>
>
> All py2neo releases prior to 4.0 were just removed from PyPI, but we haven't upgraded to 4.0 yet.
> 
> A followup ticket to upgrade py2neo to a newer release has been created at https://openedx.atlassian.net/browse/BOM-2466 .

and reinstall again
