# Lilac Native installation error **URL:** \ **Category:** Site Operations Help\ **Tags:** how-to\ **Created:** [May 19, 2022, 4:14am UTC](https://discuss.openedx.org/t/lilac-native-installation-error/7285 "2022-05-19T04:14:59Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![KhinKhin](https://avatars.discourse-cdn.com/v4/letter/k/0ea827/32.png) [@KhinKhin](https://discuss.openedx.org/u/KhinKhin)\ **Post date:** [May 19, 2022, 4:14am UTC](https://discuss.openedx.org/t/lilac-native-installation-error/7285/1 "2022-05-19T04:14:59Z")
Hi Dear All, I’m fresher in edx installation and facing many errors of lilac.master installation. I’m not friendly with the used Tutor for the Maple version and I don’t need the Maple version. I want only native installation with lilac and koa versions. I’m trying this installation for 3 days but it’s not ok. Pls help me and give me advice. Many Thanks. ## This is error .I can’t attach file and photo cus I,m a new user of this channel. So I share with this. Thanks Ansible failed! Decoded error: == Unknown keys ====================== ansible\_loop\_var: ‘item’ == cmd =========================== test ! -e “/edx/app/ecommerce/ecommerce” || git -C "/edx/app/ecommerce/ecommerce " status --porcelain --untracked-files=no == msg =========================== non-zero return code == stderr =========================== fatal: unsafe repository (‘/edx/app/ecommerce/ecommerce’ is owned by someone els e) To add an exception for this directory, call: ``` git config --global --add safe.directory /edx/app/ecommerce/ecommerce ``` ## ============================================================ Installation failed! If you need help, see [Connect - Open edX](https://open.edx.org/getting-help) . When asking for help, please provide as much information as you can. These might be helpful: Your log file is at /root/logs/install-20220518-094928.log Your environment: OPENEDX\_RELEASE=open-release/lilac.master TASK [git\_clone : Run git clean after checking out code] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* failed: [localhost] (item=None) =\> {“censored”: “the output has been hidden due to the fact that ‘no\_log: true’ was specified for this result”, “changed”: true} fatal: [localhost]: FAILED! =\> {“censored”: “the output has been hidden due to the fact that ‘no\_log: true’ was specified for this result”, “changed”: true} RUNNING HANDLER [redis : reload redis] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* PLAY RECAP \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* localhost : ok=302 changed=159 unreachable=0 failed=1 skipped=651 rescued=0 ignored=3 ## ============================================================ Ansible failed! Decoded error: == censored =========================== the output has been hidden due to the fact that ‘no\_log: true’ was specified for this result ## ============================================================ Installation failed! # If you need help, see [Connect - Open edX](https://open.edx.org/getting-help) . When asking for help, please provide as much information as you can. These might be helpful: Your log file is at /root/logs/install-20220518-065047.log Your environment: OPENEDX\_RELEASE=open-release/lilac.master Installation finished at 2022-05-18 07:51:03 TASK [mysql : add the mysql signing key] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* fatal: [localhost]: FAILED! =\> {“changed”: false, “id”: “8C718D3B5072E1F5”, “msg”: “key does not seem to have been added”} PLAY RECAP \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* localhost : ok=58 changed=27 unreachable=0 failed=1 skipped=186 rescued=0 ignored=1 ## ============================================================ Ansible failed! Decoded error: == Unknown keys ====================== id: ‘8C718D3B5072E1F5’ == msg =========================== key does not seem to have been added ## ============================================================ Installation failed! # If you need help, see [Connect - Open edX](https://open.edx.org/getting-help) . When asking for help, please provide as much information as you can. These might be helpful: Your log file is at /root/logs/install-20220518-063306.log Your environment: OPENEDX\_RELEASE=open-release/lilac.master Installation finished at 2022-05-18 06:37:04 TASK [mongo\_4\_0 : install python pymongo for mongo\_user ansible module] \*\*\*\*\*\*\*\* changed: [localhost] TASK [mongo\_4\_0 : add source list to install libssl1.0.0] \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* fatal: [localhost]: FAILED! =\> {“changed”: false, “msg”: “Failed to lock directory /var/lib/apt/lists/: E:Could not get lock /var/lib/apt/lists/lock. It is held by process 125376 (python)”} PLAY RECAP \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* localhost : ok=69 changed=15 unreachable=0 failed=1 skipped=219 rescued=0 ignored=0 ## ============================================================ Ansible failed! Decoded error: == msg =========================== Failed to lock directory /var/lib/apt/lists/: E:Could not get lock /var/lib/apt/lists/lock. It is held by process 125376 (python) ## ============================================================ Installation failed! # If you need help, see [Connect - Open edX](https://open.edx.org/getting-help) . When asking for help, please provide as much information as you can. These might be helpful: Your log file is at /root/logs/install-20220518-094703.log Your environment: OPENEDX\_RELEASE=open-release/lilac.master Installation finished at 2022-05-18 09:49:11 when I fix one error and run again script, new error is comes. I’m not really not ok. pls help ---
**Author:** ![uetuluk](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/uetuluk/32/3015_2.png) [@uetuluk](https://discuss.openedx.org/u/uetuluk)\ **Post date:** [May 20, 2022, 3:40am UTC](https://discuss.openedx.org/t/lilac-native-installation-error/7285/2 "2022-05-20T03:40:37Z")
If the problem is with Maple, you can try to install Tutor Lilac, simply install the latest version of Tutor 12. [Releases · overhangio/tutor · GitHub](https://github.com/overhangio/tutor/releases) The new TVM tool might be helpful for installing that specific version: [TVM: Tutor Version Manager](https://discuss.openedx.org/t/tvm-tutor-version-manager/7296) ---
**Author:** ![KhinKhin](https://avatars.discourse-cdn.com/v4/letter/k/0ea827/32.png) [@KhinKhin](https://discuss.openedx.org/u/KhinKhin)\ **Post date:** [May 20, 2022, 3:46am UTC](https://discuss.openedx.org/t/lilac-native-installation-error/7285/3 "2022-05-20T03:46:28Z")
pls , can u share me step by step installation of Maple with Tutor? ---
**Author:** ![uetuluk](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/uetuluk/32/3015_2.png) [@uetuluk](https://discuss.openedx.org/u/uetuluk)\ **Post date:** [May 20, 2022, 4:04am UTC](https://discuss.openedx.org/t/lilac-native-installation-error/7285/4 "2022-05-20T04:04:44Z")
I recently wrote a guide on edx-platform forks with Tutor [FAQ: Running an edx-platform Fork with Tutor - #2 by uetuluk](https://discuss.openedx.org/t/faq-running-an-edx-platform-fork-with-tutor/7292/2). You can follow until section 2.1 and you should be good to go. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/e/e0015f89e879bc75925b71fd11133ab15fe98297.png) [@system](https://discuss.openedx.org/u/system)\ **Post date:** [August 18, 2022, 4:05am UTC](https://discuss.openedx.org/t/lilac-native-installation-error/7285/5 "2022-08-18T04:05:18Z")
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