# OLX import only imports course root + about blocks, never chapters — Tutor 19 Teak

**URL:** https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925
**Category:** Site Operations Help
**Tags:** tutor
**Created:** [May 7, 2026, 12:26pm UTC](https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925 "2026-05-07T12:26:51Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Yoseph\_Abate](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/yoseph_abate/32/8026_2.png) [@Yoseph\_Abate](https://discuss.openedx.org/u/Yoseph_Abate)
#### Post date: [May 7, 2026, 12:26pm UTC](https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925/1 "2026-05-07T12:26:51Z")

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**Subject: OLX import only imports course root + about blocks, never chapters — Tutor 19 Teak**

Running Tutor 19.0.5 (Teak). When importing an OLX tar.gz via Studio web UI or `manage.py cms import`, the import completes successfully but only creates 8 blocks: `course: 1, about: 6, course_info: 1`. All 6 chapters and their children (84 sequentials, 236 verticals, 230 html blocks) are silently dropped.

Verified: chapter XML files exist in the archive, `course/2026.xml` correctly references all 6 chapters via `url_name`, XML is valid UTF-8, no errors in logs. Both web import and management command produce identical result.

Archive structure: `2026/course.xml` → `url_name="2026"` → `2026/course/2026.xml` → 6 `<chapter url_name="..."/>` → `2026/chapter/*.xml`

What causes the importer to skip child blocks?

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### Author: ![sarina](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/sarina/32/2308_2.png) [@sarina](https://discuss.openedx.org/u/sarina)
#### Post date: [May 7, 2026, 2:14pm UTC](https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925/2 "2026-05-07T14:14:18Z")

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Hi @Yoseph_Abate and welcome to the forums! Quick question - have you tried importing the Demo Course ([openedx-demo-course/dist/demo-course.tar.gz at master · openedx/openedx-demo-course · GitHub](https://github.com/openedx/openedx-demo-course/blob/master/dist/demo-course.tar.gz)) and does it work? This will help us narrow down if the problem is your instance or your course.

@dave - sorry I don’t know the answer here, but what’s the best way to look at the logs to see what errors are happening on import?

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### Author: ![dave](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/dave/32/263_2.png) [@dave](https://discuss.openedx.org/u/dave)
#### Post date: [May 7, 2026, 7:15pm UTC](https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925/3 "2026-05-07T19:15:59Z")

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@Yoseph_Abate: Would you be comfortable posting your course content, or a minimal subset of it that reproduces the issue?

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### Author: ![system](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/e/e0015f89e879bc75925b71fd11133ab15fe98297.png) [@system](https://discuss.openedx.org/u/system)
#### Post date: [August 5, 2026, 7:16pm UTC](https://discuss.openedx.org/t/olx-import-only-imports-course-root-about-blocks-never-chapters-tutor-19-teak/18925/4 "2026-08-05T19:16:10Z")

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