# Stripe Ecommerce not working | issue with Payments MFE

**URL:** <https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170>\
**Category:** Site Operations Help\
**Tags:** ecommerce, mfe, lilac\
**Created:** [June 14, 2021, 5:43pm UTC](https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170 "2021-06-14T17:43:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![maninder\_bawa](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/maninder_bawa/32/2127_2.png) [@maninder\_bawa](https://discuss.openedx.org/u/maninder_bawa)\
**Post date:** [June 14, 2021, 5:43pm UTC](https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170/1 "2021-06-14T17:43:02Z")

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i tried to setup new lilac release using tutor and have setup the ecommerce module for Stripe as well by following all these steps [Stripe configuration for Tutor, Juniper Open edX release - #4 by Juan\_M\_Mendez](https://discuss.openedx.org/t/stripe-configuration-for-tutor-juniper-open-edx-release/4394/4)

but the payment screen is still not working and seems like the Card details section is just loading. Can anyone please guide me on what could be the issue??

 ![Screenshot 2021-06-14 at 10.19.49 PM](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/0/077d92ff3fa924335dd38828780f4a2b765cd36a.jpeg)

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**Author:** ![sambapete](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/sambapete/32/4100_2.png) [@sambapete](https://discuss.openedx.org/u/sambapete)\
**Post date:** [June 14, 2021, 6:44pm UTC](https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170/2 "2021-06-14T18:44:48Z")

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For the sake of completion, I will repeat what I answered you in Slack.

The new Payment MFE only supports Cybersource and Paypal according to [GitHub - edx/frontend-app-payment at open-release/lilac.master](https://github.com/edx/frontend-app-payment/tree/open-release/lilac.master)

My payment processor, Paysafe, isn’t currently supported by the new Payment MFE.

I am currently running a test Native installation of Lilac and I was able to test it with a test Paypal account.

Unfortunately, I am still unable to have it work with a test Cybersource account. I have the same problem with the Billing Information loading and not being able to input anything. I don’t see any problems in the logs. It could be a problem with the Flex Microform API being used by the Payment MFE but I can’t confirm it.

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**Author:** ![tabrezgoilkar](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/tabrezgoilkar/32/2716_2.png) [@tabrezgoilkar](https://discuss.openedx.org/u/tabrezgoilkar)\
**Post date:** [August 18, 2021, 6:40pm UTC](https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170/3 "2021-08-18T18:40:30Z")

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any solution found so far? i am using tutor based lilac version and facing same information, after configuring stripe everything starts well, except the billing information input is greyed out and cant proceed further @sambapete @maninder_bawa

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**Author:** ![sambapete](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/sambapete/32/4100_2.png) [@sambapete](https://discuss.openedx.org/u/sambapete)\
**Post date:** [August 18, 2021, 8:36pm UTC](https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170/4 "2021-08-18T20:36:54Z")

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I haven’t found a solution yet. Unless you have developed a new connector for Stripe, only Cybersource and PayPal are configured for the Payment MFE.

I know some people from OpenCraft are looking at possibly making the old ecommerce flow to be available in time for lilac.3 in early October. @arbrandes may have more details. @BbrSofiane from the Build Test Release Working Group may also have some details. I also suggest you mention your problem on the Tutor Discourse site [https://discuss.overhang.io/](https://discuss.overhang.io/) so that @regis and other Tutor maintainers are aware of the issue.

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**Author:** ![tabrezgoilkar](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/tabrezgoilkar/32/2716_2.png) [@tabrezgoilkar](https://discuss.openedx.org/u/tabrezgoilkar)\
**Post date:** [August 19, 2021, 10:47am UTC](https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170/5 "2021-08-19T10:47:11Z")

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@sambapete thanks i will put this up on tutor forums as well

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/e/e0015f89e879bc75925b71fd11133ab15fe98297.png) [@system](https://discuss.openedx.org/u/system)\
**Post date:** [November 17, 2021, 10:47am UTC](https://discuss.openedx.org/t/stripe-ecommerce-not-working-issue-with-payments-mfe/5170/6 "2021-11-17T10:47:11Z")

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