# Studio Superuser Login, User Account Profiles and Indigo Theme issues with Maple/Tutor
**URL:** https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363
**Category:** Site Operations Help
**Tags:** studio, tutor
**Created:** [May 29, 2022, 4:52pm UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363 "2022-05-29T16:52:05Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@Richard\_Gehrs](https://discuss.openedx.org/u/Richard_Gehrs)
#### Post date: [May 29, 2022, 4:52pm UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/1 "2022-05-29T16:52:05Z")
I have been attempting to get my first install of Open edX running for 2 weeks though still facing THREE ISSUES as outlined separately below.
I have reviewed and searched most every manual and post I could find relating to this release of Maple/Tutor plus have watched numerous videos… I am stumped, so I finally am reaching out to this forum for help.
**NOTE** : I am using [Overhand.io](http://Overhand.io)’s Tutor v13.1.0 on AWS with a EC2 t3a.large instance. This version of Tutor is what AWS Marketplace presently installs.
**NOTE** : I do have my HTTPS certificate installed and DNS set to “[mydomainname.com](http://mydomainname.com)” and “\*.mydomainname.com”. FYI: I do NOT have a DNS CNAME set for “[studio.mydomainname.com](http://studio.mydomainname.com)”.
**NOTE** : I did get email/SMTP configured and working.
**NOTE:** I did install the demo class and it’s functions as expected.
**NOTE** : Below is my PLUGIN configuration
> plugins list
- android==13.0.0 (disabled)
- discovery==13.0.0 (disabled)
- ecommerce==13.0.0 (disabled)
- forum==13.0.0 (disabled)
- license==13.0.0 (disabled)
- mfe==13.0.1
- minio==13.0.0 (disabled)
- notes==13.0.0 (disabled)
- richie==13.0.0 (disabled)
- webui==13.0.0
- xqueue==13.0.0 (disabled)
**ISSUE ONE:**
I cannot log into Studio… takes me to the LMS to sign in but then, after entering the superuser credentials (user name = admin), I receive the error message Error: invalid request Mismatching redirect URI. Appears to log me into the LMS since my superuser name appears.
**ISSUE TWO:**
From the LMS screen, I can’t VIEW/OPEN the logged in users ACCOUNT nor their PROFILE. I receive this error message “There has been a 500 error on the Praxis Focused Learning Experience servers.”
**ISSUE THREE:**
When loading/installing the INDIGO theme I receive the following _error messages_ thus I am not successful in the installation of a different theme.
```auto
Creating tutor_local_lms-job_run … done
Loading settings lms.envs.tutor.production
2022-05-28 15:33:56,696 WARNING 9 [py.warnings] [user None] [ip None] warnings.py:109 - /openedx/venv/lib/python3.8/site-packages/boto/plugin.py:40: DeprecationWarning: the imp module is deprecated in favour of importlib; see the module’s documentation for alternative uses import imp
2022-05-28 15:33:56,773 WARNING 9 [py.warnings] [user None] [ip None] warnings.py:109 - /openedx/venv/lib/python3.8/site-packages/botocore/vendored/requests/packages/urllib3/_collections.py:1: DeprecationWarning: Using or importing the ABCs from ‘collections’ instead of from ‘collections.abc’ is deprecated since Python 3.3, and in 3.10 it will stop working from collections import Mapping, MutableMapping
2022-05-28 15:33:58,224 WARNING 9 [py.warnings] [user None] [ip None] warnings.py:109 - /openedx/edx-platform/openedx/core/lib/api/view_utils.py:5: DeprecationWarning: Using or importing the ABCs from ‘collections’ instead of from ‘collections.abc’ is deprecated since Python 3.3, and in 3.10 it will stop working from collections import Sequence # lint-amnesty, pylint: disable=no-name-in-module, deprecated-class
2022-05-28 15:33:58,560 WARNING 9 [py.warnings] [user None] [ip None] warnings.py:109 - /openedx/edx-platform/openedx/core/types/admin.py:49: DeprecationWarning: Django 3.2+ available: the _admin_display method and the AdminMethodclass should be removed from openedx.core.types warnings.warn(
Assigning theme indigo to www.PraxFLEX.com…
Assigning theme indigo to www.PraxFLEX.com:8000…
Assigning theme indigo to www.Studio.PraxFLEX.com…
Assigning theme indigo to www.Studio.PraxFLEX.com:8001…
Assigning theme indigo to preview.www.PraxFLEX.com…
Assigning theme indigo to preview.www.PraxFLEX.com:8000…
```
\*\*Any direction for where to read, what to look for or things to try will be MUST APPRECIATED. I am new at Open edX and such installations so the more basic/explanatory the instructions the better. \*\*
**Thanking you in advance, Richard**
---
### Author:  [@regis](https://discuss.openedx.org/u/regis)
#### Post date: [May 30, 2022, 12:36pm UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/2 "2022-05-30T12:36:41Z")
Hi @Richard_Gehrs,
> [@Richard\_Gehrs](#):
>
> **ISSUE ONE:**
> I cannot log into Studio
This issue was actually fixed only very recently: [First authentication in Studio raises a 500 error: `social_core.exceptions.AuthStateMissing: Session value state missing.` · Issue #114 · openedx/wg-build-test-release · GitHub](https://github.com/openedx/build-test-release-wg/issues/114#issuecomment-1128686358)
The fix will be included in v13.2.3, which will be published in a few minutes.
I’m sorry that the AMI is based on an older release; Amazon makes publishing new versions on the marketplace quite difficult.
> [@Richard\_Gehrs](#):
>
> **ISSUE TWO:**
> From the LMS screen, I can’t VIEW/OPEN the logged in users ACCOUNT nor their PROFILE. I receive this error message “There has been a 500 error on the Praxis Focused Learning Experience servers.”
I’m pretty sure that this is because your LMS/CMS hosts include capital letters, which is an interesting issue that I never faced before. Can you please try to use only lowercase letters during `tutor local quickstart`? This might resolve issue 3 as well.
---
### Author:  [@Richard\_Gehrs](https://discuss.openedx.org/u/Richard_Gehrs)
#### Post date: [May 30, 2022, 4:24pm UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/3 "2022-05-30T16:24:13Z")
Regis…. Much thanks for the advice to follow.
I check on AWS for the updated Tutor though it remains to say it’s Ver v13.1.0 . I am NOT trying to rush you or your team, just wanted to see if this is how I upgrade or is there a different link to obtain the updated release.
Also I have new dilemma.
After reading your initial reply and using the Command Line I received an error message of “ERROR 28 no space left on device”. I increased my storage from 25GIB to 50GIB and restarted the instance. Now I am getting the error message of “Error: Invalid configuration: expected dict, got \“
Any thoughts???
Thanks again Regis…. Have a great day, Richard G
---
### Author:  [@regis](https://discuss.openedx.org/u/regis)
#### Post date: [May 30, 2022, 8:16pm UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/4 "2022-05-30T20:16:29Z")
I suggest you upgrade tutor on your server; connect with ssh, then login as the “tutor” user and execute the upgrade script: [https://overhang.io/tutor/ami/upgrade.sh](https://overhang.io/tutor/ami/upgrade.sh)
```auto
ssh ubuntu@3.227.249.31
sudo su tutor
curl https://overhang.io/tutor/ami/upgrade.sh | bash
```
---
### Author:  [@Richard\_Gehrs](https://discuss.openedx.org/u/Richard_Gehrs)
#### Post date: [June 1, 2022, 7:53pm UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/5 "2022-06-01T19:53:12Z")
Regis, I reinstall my Open EDx on AWS using the Tutor version 13.0.2. With your expert guidance, all of my issues **but one** have been resolved. Thanks!
I remain unable to VIEW/OPEN the logged in users ACCOUNT or their PROFILE from the LMS. The error message I receive has changed from ERROR 500 to " _This site can’t be reached Check if there is a typo in…_" and is shown in an attachment to this message.
Any thoughts? Richard G
---
### Author:  [@regis](https://discuss.openedx.org/u/regis)
#### Post date: [June 7, 2022, 9:09am UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/6 "2022-06-07T09:09:38Z")
The “[apps.www.praxflex.com](http://apps.www.praxflex.com)” domain does not resolve: [DNS Lookup - Check DNS Records](https://dnschecker.org/all-dns-records-of-domain.php?query=apps.www.praxflex.com&rtype=ALL&dns=google)
The tutor-mfe plugin requires the domain name that corresponds to the `MFE_HOST` tutor setting to be properly defined. In your case I suggest you run `tutor config save --set MFE_HOST=apps.praxflex.com` to run the MFE apps on this domain.
@arbrandes this question made me realize that at no point do we mention the configuration of DNS records in the tutor-mfe README: [GitHub - overhangio/tutor-mfe](https://github.com/overhangio/tutor-mfe/) Could you please add a mention there?
---
### Author:  [@arbrandes](https://discuss.openedx.org/u/arbrandes)
#### Post date: [June 7, 2022, 3:49pm UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/7 "2022-06-07T15:49:32Z")
> [@regis](#):
>
> at no point do we mention the configuration of DNS records in the tutor-mfe README: [GitHub - overhangio/tutor-mfe](https://github.com/overhangio/tutor-mfe/) Could you please add a mention there?
Certainly! Adding it to my TODO.
---
### Author:  [@Richard\_Gehrs](https://discuss.openedx.org/u/Richard_Gehrs)
#### Post date: [June 8, 2022, 12:10am UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/8 "2022-06-08T00:10:36Z")
Regis, As always, I appreciate your help, patients and knowledge.
I issued the commands via SSH as you instructed and replied to all the “quickstart” type questions BUT now, since this Tutor update ran, I cannot access the web user interface at [http://yourinstanceaddress:3737](http://yourinstanceaddress:3737). That address worked fine prior to the Tutor version update that I did. I still am able to access both LMS and CMS and they are secure. I am assuming the LMS and CMS is running the new version of Tutor but without this access I can’t check. Any thoughts??? Richard G
Also **one** more question…… What command do I execute via SSH to perfume the requested/suggested “System Restart” Richard G
---
### Author:  [@regis](https://discuss.openedx.org/u/regis)
#### Post date: [June 27, 2022, 9:24am UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/9 "2022-06-27T09:24:40Z")
Sorry about the delay @Richard_Gehrs… I see that the 3737 web interface is still not working for you. You should ssh to the server and login as the tutor user to view the errors:
```auto
ssh ubuntu@yourserverip
sudo su tutor
```
Then print here the output of the following commands:
```auto
# Display available disk space
df -lh
# Print output from webui service
# (you might have to run with sudo)
journalctl -u tutor-webui
# Print output from tutor
tutor local logs --tail=100
# Attempt to quickstart
tutor local quickstart
```
> [@Richard\_Gehrs](#):
>
> Also **one** more question…… What command do I execute via SSH to perfume the requested/suggested “System Restart” Richard G
```auto
sudo reboot
```
---
### Author:  [@system](https://discuss.openedx.org/u/system)
#### Post date: [September 25, 2022, 9:24am UTC](https://discuss.openedx.org/t/studio-superuser-login-user-account-profiles-and-indigo-theme-issues-with-maple-tutor/7363/10 "2022-09-25T09:24:52Z")
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