# The ecommerce deployed by Tutor cannot jump to the checkout page correctly **URL:** \ **Category:** Site Operations Help\ **Tags:** tutor\ **Created:** [February 21, 2023, 8:30am UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400 "2023-02-21T08:30:44Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![tanktank1314](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/tanktank1314/32/4920_2.png) [@tanktank1314](https://discuss.openedx.org/u/tanktank1314)\ **Post date:** [February 21, 2023, 8:30am UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/1 "2023-02-21T08:30:44Z")
The ecommerce deployed by Tutor cannot jump to the checkout page correctly. ## SiteConfiguration Properties Enable Microfrontend for Basket Page Payment Microfrontend URL:[http://apps.local.overhang.io/payment](http://apps.local.overhang.io/payment) When clicking LMS instance “Enroll Now” button, “HTTP ERROR 404” will be prompted ---
**Author:** ![Master\_kratos](https://avatars.discourse-cdn.com/v4/letter/m/c6cbf5/32.png) [@Master\_kratos](https://discuss.openedx.org/u/Master_kratos)\ **Post date:** [February 23, 2023, 7:34am UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/2 "2023-02-23T07:34:55Z")
I had the same problem. The only way i solved it, is by downgrading to nutmeg. After i downgraded the problem was solved. It seems like the payment mfe doesn’t work with olive running on tutor. ---
**Author:** ![regis](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/regis/32/2640_2.png) [@regis](https://discuss.openedx.org/u/regis)\ **Post date:** [February 23, 2023, 2:40pm UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/3 "2023-02-23T14:40:31Z")
Can you share screenshots? What is the url that is triggering the 404 error? ---
**Author:** ![tanktank1314](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/tanktank1314/32/4920_2.png) [@tanktank1314](https://discuss.openedx.org/u/tanktank1314)\ **Post date:** [February 23, 2023, 3:15pm UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/4 "2023-02-23T15:15:54Z")
Thank you for the method. Let me try ---
**Author:** ![tanktank1314](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/tanktank1314/32/4920_2.png) [@tanktank1314](https://discuss.openedx.org/u/tanktank1314)\ **Post date:** [February 23, 2023, 3:23pm UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/5 "2023-02-23T15:23:17Z")
screenshots: step1( [E-Commerce Service Administration](http://ecommerce.local.overhang.io/admin/)-\>CORE-\>site configurations): ![Snipaste_2023-02-24_16-01-14](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/9/9c66d904a4aae588a7ebc4aee54bde7eec6a294d.png) step2( [E-Commerce Course Administration](http://ecommerce.local.overhang.io/courses/)-\>Add New Course): ![Snipaste_2023-02-24_16-17-53](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/4/4166e7a962403a93d6941807ec1d0a4a323f8311.png) step3(LMS-\>courses-\>Enroll Now): ![Snipaste_2023-02-24_16-11-00](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/8/87a4f0348fd4f190e23c777d50309154b8535eeb.png) step4: ![Snipaste_2023-02-24_16-08-33](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/a/a903f782b77cff84982310b0810cce20102b098f.png) I use Tutor 15.3.0,When a user clicks the enroll button on the courses, they get error 404, page http//:apps.[domain]/payment not found,for example, [http://apps.local.overhang.io/payment](http://apps.local.overhang.io/payment). ---
**Author:** ![lemon8de](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/lemon8de/32/5000_2.png) [@lemon8de](https://discuss.openedx.org/u/lemon8de)\ **Post date:** [March 9, 2023, 1:11am UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/6 "2023-03-09T01:11:02Z")
I’m also having the same issue, do we have updates on this error? Hoping there might be a way to prevent downgrading to nutmeg ---
**Author:** ![lemon8de](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/lemon8de/32/5000_2.png) [@lemon8de](https://discuss.openedx.org/u/lemon8de)\ **Post date:** [March 9, 2023, 1:46am UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/7 "2023-03-09T01:46:28Z")
I open the logs for mfe and ecommerce when I click the upgrade button, which should take me to /payment and found these: mfe ```auto mfe_1 | {"level":"error","ts":1678325785.2344205,"logger":"http.log.access.log0","msg":"handled request","request":{"remote_addr":"172.18.0.10:35118","proto":"HTTP/1.1","method":"GET","host":"apps.local.overhang.io","uri":"/payment"},"user_id":"","duration":0.000118502,"size":0,"status":404} ``` Should the user\_id be NULL? and ecommerce: ```auto ecommerce_1 | 2023-03-09 01:36:25,176 INFO 11 [ecommerce.enterprise.api] /openedx/ecommerce/./ecommerce/enterprise/api.py:199 - Unable to retrieve enterprise learner data for User: myusername, Exception: 404 Client Error: Not Found for url: http://local.overhang.io/enterprise/api/v1/enterprise-learner/?username=myusername ``` I think this is a user\_id issue? Its all speculation for my part but when the ecommerce requests for user information, mfe is processing a null user id and returns garbage back to ecommerce. ---
**Author:** ![Kushal\_Kbizsoft](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/kushal_kbizsoft/32/5122_2.png) [@Kushal\_Kbizsoft](https://discuss.openedx.org/u/Kushal_Kbizsoft)\ **Post date:** [April 14, 2023, 1:12pm UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/8 "2023-04-14T13:12:25Z")
I am having the same issue. Any update regarding this. As, I am stuck here from last 8 hours ---
**Author:** ![Kushal\_Kbizsoft](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/kushal_kbizsoft/32/5122_2.png) [@Kushal\_Kbizsoft](https://discuss.openedx.org/u/Kushal_Kbizsoft)\ **Post date:** [May 1, 2023, 7:40am UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/9 "2023-05-01T07:40:15Z")
I am having the same issue. Please can you confirm if it works on your end? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/e/e0015f89e879bc75925b71fd11133ab15fe98297.png) [@system](https://discuss.openedx.org/u/system)\ **Post date:** [July 30, 2023, 7:40am UTC](https://discuss.openedx.org/t/the-ecommerce-deployed-by-tutor-cannot-jump-to-the-checkout-page-correctly/9400/10 "2023-07-30T07:40:41Z")
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