# Transcript upload issues

**URL:** <https://discuss.openedx.org/t/transcript-upload-issues/2532>\
**Category:** Authoring\
**Created:** [June 22, 2020, 7:27pm UTC](https://discuss.openedx.org/t/transcript-upload-issues/2532 "2020-06-22T19:27:07Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Kanuti](https://avatars.discourse-cdn.com/v4/letter/k/ea5d25/32.png) [@Kanuti](https://discuss.openedx.org/u/Kanuti)\
**Post date:** [June 22, 2020, 7:27pm UTC](https://discuss.openedx.org/t/transcript-upload-issues/2532/1 "2020-06-22T19:27:07Z")

</div>

Good Afternoon,  
I am completely new to creating online courses and using software, so please forgive me if I am in the wrong place for this question.  
And If you can direct me to someplace that offers tips for using Open edX to create online learning It will be very much appreciated.  
I have been uploading a video from YouTube-which works fine. But then when I try and upload a transcript, the end product is the correct transcript (content) but not the time stamps of the transcript I uploaded, and therefore the transcript does not follow along with the video.

Any suggestions??  
Thank you!!

---

<div class="post-metadata">

**Author:** ![antoviaque](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/antoviaque/32/32_2.png) [@antoviaque](https://discuss.openedx.org/u/antoviaque)\
**Post date:** [June 29, 2020, 8:13am UTC](https://discuss.openedx.org/t/transcript-upload-issues/2532/2 "2020-06-29T08:13:23Z")

</div>

@Kanuti Welcome to Open edX!

To learn how to use Open edX’ authoring tools, you might want to have a look at the edX101 and StudioX courses on [edx.org](http://edx.org):

> **[edX101: Overview of Creating an edX Course](https://www.edx.org/course/edx101-overview-of-creating-an-edx-course)**
>
> A quick course designed to help you explore all of the different steps that go into planning and building an edX course. Perfect for instructors or institutional leadership interested in building a MOOC on edX.

> **[StudioX: Creating a Course with edX Studio](https://www.edx.org/course/studiox-creating-a-course-with-edx-studio)**
>
> Learn the fundamentals of creating courses on the edX platform using edX Studio.

There are also a few other additional courses available in the professional certificate offered by edX:

[https://www.edx.org/professional-certificate/edx-course-creator-plus](https://www.edx.org/professional-certificate/edx-course-creator-plus)

---

<div class="post-metadata">

**Author:** ![aurelien\_remy](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/aurelien_remy/32/1792_2.png) [@aurelien\_remy](https://discuss.openedx.org/u/aurelien_remy)\
**Post date:** [November 17, 2020, 12:20pm UTC](https://discuss.openedx.org/t/transcript-upload-issues/2532/3 "2020-11-17T12:20:28Z")

</div>

Hello,  
I also have a hard time uploading transcripts : It usually works fine but sometimes the transcript file won’t upload. Then, the feedback is either “studio has troubles to save your work” or “incorrect URL”. At first, I thought it was an error inside the SRT file itself, so I corrected manually, and It actually worked a few times, but sometimes it doesn’t. I’m pretty sure the SRT file is correct, but EdX won’t accept it nonetheless.  
Do you have an idea of the cause of this problem and how to fix it ?  
Thank you !