# Unable to see Aspects reports in Instructor panel on LMS: Permissions Error **URL:** \ **Category:** Tutor Help\ **Tags:** analytics, data\ **Created:** [August 26, 2024, 2:47pm UTC](https://discuss.openedx.org/t/unable-to-see-aspects-reports-in-instructor-panel-on-lms-permissions-error/13766 "2024-08-26T14:47:04Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![yoink](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/yoink/32/7217_2.png) [@yoink](https://discuss.openedx.org/u/yoink)\ **Post date:** [August 26, 2024, 2:47pm UTC](https://discuss.openedx.org/t/unable-to-see-aspects-reports-in-instructor-panel-on-lms-permissions-error/13766/1 "2024-08-26T14:47:04Z")
I’m trying to install Aspects (`tutor-contrib-aspects`) on Tutor 17.0.6. Platform is a Ubuntu 24.04/amd64. I’ve followed the instructions in the Aspects readme: [GitHub - openedx/tutor-contrib-aspects: The Open Analytics Reference System - Tutor plugin](https://github.com/openedx/tutor-contrib-aspects). No errors during installation, image building, initial configuration. However, when I try to access a report I see the following: ![Screenshot 2024-08-26 at 11.34.07 AM](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/2/2a42d0a0e243ad8f88a479193fe8bc8d51c780c7.png) ![Screenshot 2024-08-26 at 11.34.30 AM](https://us1.discourse-cdn.com/flex020/uploads/openedx/original/2X/4/45ecaa767b0c9fc2cf926ed02800761d2987e192.png) I’m not sure what I’m doing wrong or how to proceed. Here is my plugins list in case it matters: Plugins: | android | installed | 17.0.0 | | --- | --- | --- | | aspects | ✅ enabled | 1.1.0 | | cairn | installed | 17.1.0 | | codejail | ✅ enabled | 17.0.2 | | credentials | installed | 17.0.1 | | discovery | installed | 17.0.1 | | ecommerce | installed | 17.0.2 | | forum | ✅ enabled | 17.0.1 | | indigo | ✅ enabled | 17.4.2 | | jupyter | installed | 17.0.0 | | mfe | ✅ enabled | 17.0.1 | | minio | installed | 17.0.0 | | notes | installed | 17.0.0 | | third-party-auth | ✅ enabled | 1.0.0 | | webui | installed | 17.0.1 | | xqueue | installed | 17.0.0 | My installation is scripted and only has three users: the superuser/staff user, a second staff user, a single course, and a test student. The only customization is a `third_party_auth` plugin which enables Microsoft (azuread) and Google social sign-ins. Code here: [third-party-auth · GitHub](https://gist.github.com/pkolyvas/ba68a45cbd7232f0767c70d019d09a86) Both the staff user and superuser have the same issue. “Something went wrong with embeedded authentication”. And `Uncaught (in promise) Object { message: "Invalid token specified",` in the browser dev console. I’m using the recommended cname setup from the Tutor docs and all other domains for studio, mfe, etc. work fine out of the box. LMS Logs: [aspects\_lms\_logs.txt · GitHub](https://gist.github.com/pkolyvas/e54bb4962cc51cf877833eab864a8997) It looks like some issue with superset: ```auto lms-1 | 2024-08-26 14:43:20,255 ERROR 13 [platform_plugin_aspects.utils] [user 8] [ip 142.167.76.22] utils.py:168 - HTTPSConnectionPool(host='superset.courses.domain.tld', port=443): Max retries exceeded with url: /api/v1/security/login (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known')) lms-1 | 2024-08-26 14:43:20,088 ERROR 7 [django.request] [user None] [ip None] log.py:241 - Internal Server Error: /aspects/superset_guest_token/course-v1:COURSE ``` ---
**Author:** ![Ronak\_Pansuriya1](https://sea2.discourse-cdn.com/flex020/user_avatar/discuss.openedx.org/ronak_pansuriya1/32/6909_2.png) [@Ronak\_Pansuriya1](https://discuss.openedx.org/u/Ronak_Pansuriya1)\ **Post date:** [July 22, 2025, 12:06pm UTC](https://discuss.openedx.org/t/unable-to-see-aspects-reports-in-instructor-panel-on-lms-permissions-error/13766/2 "2025-07-22T12:06:38Z")
@yoink I am still getting the same issue. Have you found any solution? What could be the cause of this issue? I still can’t see the dashboard on the Instructor page. thank you in advance