Hi @TyHob thanks for your reply. I followed your instructions to fix tracking log file mounts but still having some issues with charts in dashboards. It’s a bit weird because it seems that data is been populated propertly, but for some reason the charts are not been displayed. You can see an example in the following screenshot:
As this is common to mostly every course I’ve being testing, there’s one course that shows the dashboard propertly!. I have check the configuration, calendar, etc.. but didn’t see anything special compared to others. See the screenshot below:
I’m not sure if it could be related but you can see that there’s an error displayed in the browser’s console (top right of the image), related with superset giving a 403 (forbidden) when trying to retrieve something from the superset API. I noticed that it uses secure https while my Django Oauth Toolkit application configuration is on http (insecure), but I don’t know why…
I’ve searched for errors in lms-worker and ralph containers but I do not see nothing strange, except that user and ip are always None. As an example here’s a 13 line log with a event in lms-worker and ralph:
tutor_local-lms-worker-1 | 2025-08-25 12:25:53,315 INFO 13 [celery.app.trace] [user None] [ip None] trace.py:128 - Task event_routing_backends.tasks.dispatch_bulk_events[64940644-e3e2-4e04-9018-d7b6e55be141] succeeded in 9.08336120378226s: Nonetutor_local-lms-worker-1 | 2025-08-25 12:25:53,333 INFO 1 [celery.worker.strategy] [user None] [ip None] strategy.py:161 - Task eventtracking.tasks.send_event[7313923e-10be-424e-ab70-771b8472d1a1] receivedtutor_local-lms-worker-1 | 2025-08-25 12:25:53,374 INFO 13 [celery.app.trace] [user None] [ip None] trace.py:128 - Task lms.djangoapps.gating.tasks.task_evaluate_subsection_completion_milestones[0a0956ac-95db-4de7-bac2-6eb2ee295f15] succeeded in 0.054048920050263405s: Nonetutor_local-lms-worker-1 | 2025-08-25 12:25:53,386 INFO 13 [event_routing_backends.backends.events_router] [user None] [ip None] events_router.py:234 - Event edx.completion.block_completion.changed has been queued for batching. Queue size: 1tutor_local-lms-worker-1 | 2025-08-25 12:25:53,390 INFO 13 [event_routing_backends.backends.events_router] [user None] [ip None] events_router.py:234 - Event edx.completion.block_completion.changed has been queued for batching. Queue size: 1tutor_local-lms-worker-1 | 2025-08-25 12:25:53,395 INFO 13 [celery.app.trace] [user None] [ip None] trace.py:128 - Task eventtracking.tasks.send_event[ca8d66da-1766-4c31-9b10-a997a7f6c549] succeeded in 0.01478326041251421s: Nonetutor_local-lms-worker-1 | 2025-08-25 12:25:53,405 INFO 13 [event_routing_backends.backends.events_router] [user None] [ip None] events_router.py:234 - Event problem_check has been queued for batching. Queue size: 2tutor_local-lms-worker-1 | 2025-08-25 12:25:53,409 INFO 13 [event_routing_backends.backends.events_router] [user None] [ip None] events_router.py:234 - Event problem_check has been queued for batching. Queue size: 2tutor_local-lms-worker-1 | 2025-08-25 12:25:53,414 INFO 13 [celery.app.trace] [user None] [ip None] trace.py:128 - Task eventtracking.tasks.send_event[7313923e-10be-424e-ab70-771b8472d1a1] succeeded in 0.014985626563429832s: Nonetutor_local-lms-worker-1 | 2025-08-25 12:25:54,310 WARNING 13 [edx_toggles.toggles.internal.waffle.flag] [user None] [ip None] flag.py:79 - Grades: Flag ‘grades.enforce_freeze_grade_after_course_end’ accessed without a request, which is likely in the context of a celery task.tutor_local-ralph-1 | 2025-08-25 12:25:54,375 INFO: Inserted a total of 1 documents with successtutor_local-ralph-1 | 2025-08-25 12:25:54,375 INFO: Indexed 1 statements with successtutor_local-ralph-1 | 2025-08-25 12:25:54,376 INFO: 172.23.0.15:36416 - “POST /xAPI/statements HTTP/1.1” 200 OK
Thanks in advance for all the help
Best