Our team is trying to upload the iOS mobile app but we faced some issues with the apple team when they reviewed the mobile app:
The message was this:
### Guideline 4 - Design
Your app offers Sign in with Apple as a login option but does not use the appropriate Sign in with Apple button design, placement, and/or user interface elements that users expect with Sign in with Apple. Specifically:
- The Sign in with Apple says Apple but should use the standard text for this button: Sign in with Apple.
Next Steps
Please revise the Sign in with Apple buttons in your app to address the issues we identified above.
Resources
- To learn more about App Store design requirements, see App Store Review Guideline 4 - Design.
- Review Displaying Sign in with Apple Buttons if your sign in process happens in a browser.
- Review the Sign in with Apple Human Interface Guidelines for an overview of design and formatting recommendations for Sign in with Apple.
### Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that after users authenticate their account with Sign in with Apple, they are required to take additional steps before they can access content and features in your app. Specifically:
- Your app requires users to provide their name and/or email address after using Sign in with Apple.
Sign in with Apple is designed to be a self-contained, all-in-one login system. With security features like built-in two-factor authentication, you can remove additional sign-up steps so users can focus on your app’s content and features.
Next Steps
To resolve this issue, please revise your app so the user is not required to provide additional information or take unnecessary steps after using Sign in with Apple.
Resources
- Learn more about Data Management with Sign in with Apple.
- See how to contact users with anonymized emails using the Private Email Relay Service.
### Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that your app requires users to register with personal information that is not directly relevant to your app’s core functionality. Specifically, the following fields or actions are required but do not appear to be directly relevant to your app’s core functionality:
Country of Residence
Next Steps
To resolve this issue, please either remove all required fields that are not relevant to the app or make those fields optional. Information requested during registration must be relevant to the features the app provides.
### Guideline 5.1.2 - Legal - Privacy - Data Use and Sharing
The app privacy information you provided in App Store Connect indicates you collect data in order to track the user, including Advertising Data. However, you do not use App Tracking Transparency to request the user’s permission before tracking their activity.
Starting with iOS 14.5, apps on the App Store need to receive the user’s permission through the AppTrackingTransparency framework before collecting data used to track them. This requirement protects the privacy of App Store users.
Next Steps
Here are two ways to resolve this issue:
- If you do not currently track, or decide to stop tracking, update your app privacy information in App Store Connect. You must have the Account Holder or Admin role to update app privacy information.
- If you track users, you must implement App Tracking Transparency and request permission before collecting data used to track. When you resubmit, indicate in the Review Notes where the permission request is located.
Resources
- Tracking is linking data collected from your app with third-party data for advertising purposes, or sharing the collected data with a data broker. Learn more about tracking.
- See Frequently Asked Questions about the new requirements for apps that track users.
- Learn more about designing appropriate permission requests.
Please see attached screenshots for details.
Does anyone else face these issues while publishing the mobile apps?
Which was the last Release do you use to publish a mobile app?
Thanks in advance