Hello,
I installed Openedx using Tutor; the installation was successful, but openedx is not accessible. I think, the reason is that Caddy cannot generate the SSL certificates.
caddy-1 | {“level”:“error”,“ts”:1778414135.0605745,“logger”:“tls.obtain”,“msg”:“could not get certificate from issuer”,“identifier”:“apps.mydomain”,“issuer”:“acme-v02.api.letsencrypt.org-directory”,“error”:“HTTP 400 urn:ietf:params:acme:error:connection - my public IP address: Fetching http://apps.openedx.mydomain/.well-known/acme-challenge/wyGfj_HIUL76ixhEEal-Ce4k9zdrCGz9-9hWuhxrI9w: Timeout during connect (likely firewall problem)”}
caddy-1 | {“level”:“warn”,“ts”:1778414135.060655,“logger”:“http”,“msg”:“missing email address for ZeroSSL; it is strongly recommended to set one for next time”}
caddy-1 | {“level”:“error”,“ts”:1778414135.2297478,“logger”:“tls.obtain”,“msg”:“could not get certificate from issuer”,“identifier”:“apps.openedx.mydomain”,“issuer”:“acme.zerossl.com-v2-DV90”,“error”:“account pre-registration callback: failed getting EAB credentials: HTTP 422: caddy_legacy_user_removed (code 2977)”}
When I excute the nc commande I get:
nc -vz openedx.mydomain 443
openedx.mydomain [my public IP address] 443 (https) : Connection timed out
knowing that ports 80 and 443 are open on both the VM and in the firewall
40Can you help me fix the problem?
Thank you