Hi folks. We are getting quite a bit of pushback from our customers on the changes made to Course Updates, with Hawthorn. Many are frustrated that edX made this change without replacing the ability to create and deliver in-course updates at any time, as they were using and relying on that function.
Here is an example of the feedback we’ve received:
“I was relying on course updates to both welcome new learners and announce scheduled maintenance. Now that updates is only a welcome message, I can’t use it for announcements.”
“I’m not sure how we are now supposed to communicate updates to learners/participants in an intelligible way. Seems a bit wacky.”
Where, in the edX priority list, is replacing the Course Updates functionality? Not loving the customer pain this has caused!