Getting Not Found in Program Banner image

Site Operators Tutor Help
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1

I have installed Nutmeg using the Tutor. I have enabled the Program in discovery but I’m facing one issue in the discovery portal. My discovery running on https://discovery.mydomain.com.

Once I upload a program Banner image or Card image it’s stored in the database and generate media URL like: https://discovery.mydomain.com/media/media/programs/banner_images/f6fd6c11-7cf7-4b6d-9ab3-63977856a643-8995646ade42.jpg.

When I open the program banner image [URL](https://discovery.mydomain.com/media/media/programs/banner_images/f6fd6c11-7cf7-4b6d-9ab3-63977856a643-8995646ade42.jpg) I’m getting “Not Found”, as per below screenshot.

Not-Found

Am I missing any configuration ? Can anybody help me, please?

Thanks

1 Like
2

I have checked the settings.MEDIA_ROOT configuration in discovery, I’m getting the below output for settings.MEDIA_ROOT:

'/openedx/discovery/course_discovery/media'

I checked inside the discovery tutor container media folder is not created. As compared to the LMS media folder should be auto-created. Do I need to create a media folder manually at /openedx/discovery/course_discovery/ location?

Please let me know if anyone has a solution for this. Because of this issue, I’m not able to launch a program in my LMS.

Thanks

3

Hi @Mahendra,

Have you figured it out ? facing an same issue with nutmeg release.

Thanks
Kiran

4

Yes, I got a solution for this.

I replaced the default local storage with an S3 bucket. I changed DEFAULT_FILE_STORAGE = "storages.backends.s3boto3.S3Boto3Storage" and it works for me.

5

@Mahendra Any idea where the above settings need to be configured ? LMS or discovery?

6

You need to create a plugin for discovery. You can refer to this documentation: Creating a Tutor plugin — Tutor documentation

7

Thanks @Mahendra , working

8

Is your storage Tutor minio having similar issues. If its possible can you please provide instructions since just adding a patch on discovery-production-settings with DEFAULT_FILE_STORAGE = “storages.backends.s3boto3.S3Boto3Storage” is not uploading the image to minio

9

Hi @Burendelger_Burenhuu,

No, I didn’t use minio service.