Getting Not Found in Program Banner image

I have installed Nutmeg using the Tutor. I have enabled the Program in discovery but I’m facing one issue in the discovery portal. My discovery running on

Once I upload a program Banner image or Card image it’s stored in the database and generate media URL like:

When I open the program banner image [URL]( I’m getting “Not Found”, as per below screenshot.


Am I missing any configuration ? Can anybody help me, please?


1 Like

I have checked the settings.MEDIA_ROOT configuration in discovery, I’m getting the below output for settings.MEDIA_ROOT:


I checked inside the discovery tutor container media folder is not created. As compared to the LMS media folder should be auto-created. Do I need to create a media folder manually at /openedx/discovery/course_discovery/ location?

Please let me know if anyone has a solution for this. Because of this issue, I’m not able to launch a program in my LMS.


Hi @Mahendra,

Have you figured it out ? facing an same issue with nutmeg release.


Yes, I got a solution for this.

I replaced the default local storage with an S3 bucket. I changed DEFAULT_FILE_STORAGE = "storages.backends.s3boto3.S3Boto3Storage" and it works for me.

@Mahendra Any idea where the above settings need to be configured ? LMS or discovery?

You need to create a plugin for discovery. You can refer to this documentation: Creating a Tutor plugin — Tutor documentation

Thanks @Mahendra , working

Is your storage Tutor minio having similar issues. If its possible can you please provide instructions since just adding a patch on discovery-production-settings with DEFAULT_FILE_STORAGE = “storages.backends.s3boto3.S3Boto3Storage” is not uploading the image to minio

Hi @Burendelger_Burenhuu,

No, I didn’t use minio service.