Over the week-end we migrated our production environment from Koa Native to Nutmeg Tutor. Everything went fine and we are fixing a few bugs here and there.
Unfortunately, we are facing a brand new Insights issue.
We do generate logs in “raw” format with Tutor though a plugin were
“LOGGING["handlers"]["tracking"]["formatter"] = "raw"”
Unfortunately, since we started pushing the logs to S3 in order to be processed by Insights, there are multiple issues with the daily tasks for enrolment and geolocation plus with displaying the data through the analytics-dashboard. I still have to figure out what is going on with the processing of the daily tasks.
On the analytics dashboard, I now get the following error in my Insights logs when I try accessing a course, any course:
ValueError: time data **‘2020-06-22T07:50:00-04:00’** does not match format **‘%Y-%m-%dT%H:%M:%SZ’**
Did the format change between Native and Tutor? The format does seem ok to me. This did not happen before pushing logs from Tutor.
I am guessing we may be the first to use Tutor and Insights. If not, any ideas what is going on and what you did to resolve that issue if you encountered it?
Thanks for any suggestions.