Ios app timeout issue

Hello everyone

we experience time out issue on our ios app (version 2.26.2)
users need to log out and then log in again frequently in order to use the app
which makes our app very unusable!

it may be related to the token issue

I tested the latest version 3.22
but it had other issues like video components no longer worked
so I tried to change the code manually and use ( jwt ) but unfortunately it did not solve the problem

any suggestions ?
is it related to tutor because previously on our native server we did not have this problem ?