Hi,
we have a tutor installation running on our server. Now, we disabled the registration and want users to be created manually via the “Studio administration”. This can be down by the superuser.
But users created via the portal cannot login. They always get a
We couldn't sign you in.
An error has occurred. Try refreshing the page, or check your internet connection.
If I reenable a registration and register a user with the same credentials, he can login. I’ve already checked the admin portal and found that are some addional entries e.g. registration objects where an activation key can be added. And for all registered users there is a valid registration object. Creating there a manual registration object is not possible since a valid activation key is missing.
Any hints would be apreciated. We do not want to login to the server via ssh and make some command line tasks but use the administraion portal.
cheers.