Software secure no send in api

Hello, a few months ago we created an api for the verification of identities and identity card.We didn’t have any problem to activate it on the ironwood version, lately we had to migrate to the juniper version and we couldn’t use secure software this one doesn’t return anything.
I was able to look in the project it’s the same dictionary used.
Here is an example:

"RSA_PUBLIC_KEY": " *****",
"API_URL": "https://****",
"API_SECRET_KEY": "***",

I was able to search in the documentation but I don’t see any flag enabled or anything else the lms worker seems to be sent somewhere (no error in celery tasks) but still I don’t get anything
thank’s in advance