Edx-proctoring start system check is None


I’m working with edx-proctoring and I added the following code to the lms.auth.json with the corresponding values

    "software_secure": {
        "crypto_key": "{add SoftwareSecure crypto key here}",
        "exam_register_endpoint": "{add endpoint to SoftwareSecure}",
        "exam_sponsor": "{add SoftwareSecure sponsor}",
        "organization": "{add SoftwareSecure organization}",
        "secret_key": "{add SoftwareSecure secret key}",
        "secret_key_id": "{add SoftwareSecure secret key id}",
        "software_download_url": "{add SoftwareSecure download url}"
    'DEFAULT': 'software_secure'

Then when I click Start System Check it takes me to a not found page because the window we open doesn’t have the software_download_url

I’m using Tutor and the config is stored
Does anyone have any thoughts of why it’s not picking the software_download_url value?