Stuck Open EDX Default Proctoring

Hey Guys!

I am deploying Open EDX using tutor and a custom fork I have. I have recently upgraded to tutor 16 and EDx Palm and wanted to try the default proctoring software. After playing around with the settings file and enable the proctored exams I am able to set one up.

However, I seem to be stuck at “You must complete the proctoring set up before you can start the exam” when it comes to testing. what should I do? How do I go about completing the setup? How do I get access to the proctoring software for default proctoring? Should my company subscribe to any specific service?

If you know anything about this please let me know!


This is an image of the prompt I receive btw (just got picture permissions)