Issues Regarding smtp

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1

Hii I hosted Open edx platform locally but not able to get authentication mail for account activation.
please help me fix following Error.

smtp-1 | 2024-03-21 11:53:40 1rnGy2-00000A-1Q H=alt3.gmail-smtp-in.l.google.com [2607:f8b0:4023:c0b::1b] Address not available
smtp-1 | 2024-03-21 11:53:40 1rnGy2-00000A-1Q H=alt4.gmail-smtp-in.l.google.com [2607:f8b0:4023:1004::1b] Address not available
smtp-1 | 2024-03-21 11:53:40 1rnGy2-00000A-1Q == patilanand3442@gmail.com R=dnslookup T=remote_smtp defer (99): Address not available
smtp-1 | 2024-03-21 11:53:58 1rnGz0-00000D-1F <= contact@local.edly.io H=(f0b8c07d7b4a) [172.18.0.9] P=esmtp S=11543 id=171102203791.29.2950214653460219722@f0b8c07d7b4a
smtp-1 | 2024-03-21 11:54:19 1rnGz0-00000D-1F H=alt2.gmail-smtp-in.l.google.com [173.194.65.27] Connection refused

2

Hi Anand
Have you followed the gmail setup/configuration guide here?
https://docs.tutor.edly.io/tutorials/google-smtp.html

3

“Less secure App access” has been removed by google can you please tell me the other alternatives.

4

Ah right, I forgot about that change :slight_smile: sorry I don’t normally use Gmail for sending, it’s usually preferable to control your own mail server since there may be other limitations to contend with on 3rd party/free services like gmail (rate limits, maximum emails/recipients per 24hr period, etc)

to answer your question though:
You might need to instead switch to using an app-specific password, detailed here: Sign in with app passwords - Gmail Help

It is required that you have 2-Step Verification enabled before you can generate an app-password.
The 16-character password is randomly generated by Google during the process and you can use this password instead of your main account password. The app-password is not recoverable after creating it so make a memo of the password before you close the window, otherwise you’ll have to delete and re-create it

5

yeah it worked Thank you so much for your help.

1 Like
6

I’ve opened an issue on GitHub to have the documentation updated to better reflect the current Gmail requirements going forward:

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7

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