I installed openedx from tutor v15. when a user registers on the site it says an activation mail link was sent to the email. but the user is not getting any activation mail.
Hi @alishaik
Did you set up SMTP information? Which SMTP provider do you employ? These instructions show how to configure SMTP:
$ tutor config save \
--set SMTP_HOST=smtp.gmail.com \
--set SMTP_PORT=587 \
--set SMTP_USE_SSL=false \
--set SMTP_USE_TLS=true \
--set SMTP_USERNAME=YOURUSERNAME@gmail.com \
--set SMTP_PASSWORD='YOURPASSWORD'
Then restart all services again:
tutor local restart
I hope this will be useful to you.
1 Like
hi @Yagnesh the less secure access app option is not available in google now it has been removed. also the site is in production state. I configured the config.yml file with
–set SMTP_HOST=smtp
–set SMTP_PORT=8025
–set SMTP_USE_SSL=false
–set SMTP_USE_TLS=true
–set SMTP_USERNAME=YOURUSERNAME@email.com
–set SMTP_PASSWORD=‘YOURPASSWORD’
still not working and is it possible to integrate different smtp providers ?
Is it because of the port? I use 587. Make sure the port is opened and not get blocked by firewall.
Also I use AWS SES. Gmail worked for me too.
@alishaik I agree with @Anh_Vu_Nguy_n
please check your port and after done all things.
You can send a test email with the following command:
$ tutor local run --no-deps lms ./manage.py lms shell -c
“from django.core.mail import send_mail; send_mail(‘test subject’, ‘test message’, ‘YOURUSERNAME@gmail.com’, [‘YOURRECIPIENT@domain.com’])”
I hope it may help you.
Check this topic for vendor suggestions:
@uetuluk The smtp problem is solved thanks, but when i click on activate account on email link. there is an error displaying on my screen you can not activate this account. I wish i could show you with image but new users can not post images.
Thanks in advance