OLX import only imports course root + about blocks, never chapters — Tutor 19 Teak

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Subject: OLX import only imports course root + about blocks, never chapters — Tutor 19 Teak

Running Tutor 19.0.5 (Teak). When importing an OLX tar.gz via Studio web UI or manage.py cms import, the import completes successfully but only creates 8 blocks: course: 1, about: 6, course_info: 1. All 6 chapters and their children (84 sequentials, 236 verticals, 230 html blocks) are silently dropped.

Verified: chapter XML files exist in the archive, course/2026.xml correctly references all 6 chapters via url_name, XML is valid UTF-8, no errors in logs. Both web import and management command produce identical result.

Archive structure: 2026/course.xml → url_name="2026" → 2026/course/2026.xml → 6 <chapter url_name="..."/> → 2026/chapter/*.xml

What causes the importer to skip child blocks?

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Hi @Yoseph_Abate and welcome to the forums! Quick question - have you tried importing the Demo Course (openedx-demo-course/dist/demo-course.tar.gz at master · openedx/openedx-demo-course · GitHub) and does it work? This will help us narrow down if the problem is your instance or your course.

@dave - sorry I don’t know the answer here, but what’s the best way to look at the logs to see what errors are happening on import?

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@Yoseph_Abate: Would you be comfortable posting your course content, or a minimal subset of it that reproduces the issue?