Open edx installation error

Site Operators Site Operations Help
1

Hello everyone,I have installed bootstrap ansible and other things as per documentation,Now I am facing problem while installing openedx ,my error log is,

ERROR: Cannot uninstall ‘PyYAML’. It is a distutils installed project and thus we cannot accurately determine which files belong to it which would lead to only a partial uninstall.
WARNING: You are using pip version 20.0.2; however, version 21.1.3 is available.
You should consider upgrading via the ‘/usr/bin/python3 -m pip install --upgrade pip’ command.
sudo: ansible-playbook: command not found

============================================================
Ansible failed!

Decoded error:
Traceback (most recent call last):
File “/var/tmp/configuration/util/ansible_msg.py”, line 26, in
junk = junk[junk.index(’=> {’)+3:]
ValueError: substring not found

============================================================
Installation failed!

If you need help, see Connect – Open edX .
When asking for help, please provide as much information as you can.
These might be helpful:
Your log file is at /media/muntasir/Workstation/openedx_native/logs/install-20210703-230018.log
Your environment:
OPENEDX_RELEASE=open-release/lilac.1
VTE_VERSION=6003

Installation finished at 2021-07-03 23:00:51

I am very much stuck with this,please someone help me.I have updated pyYAML also,but still getting this error

2

Can you post the full error log? It’s hard to tell what the problem is without more context.

3

Hello erveryone ,I am very stuck at installing openedx,mI have 8 gb of Ram,ubuntu 20.04,core-if configuration,I have tried almost 1 week,recently I have reinstall ubuntu 20.04 to install it,But still I am facing this error,
Link for log file is attached ,please use this link,
link:log file

please help me,I need to solve this.

4

thank you sir,I have solved above error,but now the error is Full log file Please sir help me to solve this

6

Anyone please help me to solve this problem

7

@Md.Muntasir_Mamun, hi! The error you’re hitting is a known one:

In short, what happens is that when you run the playbooks a second time, the Mongo 4.0 ones will fail when setting up the replica set. A fix is being worked on, but in the meantime, would it be possible for you to try installing from scratch?

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.