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Site Operators Tutor Help
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1

I successfully installed tutor and it works fine, but one day no one of my users can not sign in. Then I reviewed the logs and got this(how can i fix it fast?):
2024-03-25 20:01:02,374 INFO 25 [tracking] [user None] [ip 172.19.0.1] logger.py:41 - {“name”: “/api/user/v2/account/login_session/”, “context”: {“user_id”: null, “path”: “/api/user/v2/account/login_session/”, “course_id”: “”, “org_id”: “”, “enterprise_uuid”: “”}, “username”: “”, “session”: “7ae867faa3f41c44b1b09c434b773292”, “ip”: “172.19.0.1”, “agent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36”, “host”: “local.overhang.io”, “referer”: “http://apps.local.overhang.io/”, “accept_language”: “en-US,en;q=0.9”, “event”: “{"GET": {}, "POST": {"email_or_username": ["MaxAdmin"], "next": ["/"], "password": "********"}}”, “time”: “2024-03-25T20:01:02.374454+00:00”, “event_type”: “/api/user/v2/account/login_session/”, “event_source”: “server”, “page”: null}

2

Hi @maximmez

The error you’ve mentioned in title is appearing in UI right?

Can you also post logs from tutor at the time when you face this error?

Also can you check the console of browser and see if there are any errors there which are relevant to your case ?