Discussion forum is not working

Site Operators Site Operations Help
1

Hi,

I have been struggling whit my openedx forum it dose not seem to be working at all, just gives an error, in the lms logs I can see this:

File "/edx/app/edxapp/edx-platform/lms/djangoapps/courseware/views/views.py", line 438, in get
    return super(CourseTabView, self).get(request, course=course, page_context=page_context, **kwargs)
  File "/edx/app/edxapp/venvs/edxapp/local/lib/python2.7/site-packages/web_fragments/views.py", line 26, in get
    fragment = self.render_to_fragment(request, **kwargs)
  File "/edx/app/edxapp/edx-platform/lms/djangoapps/courseware/views/views.py", line 515, in render_to_fragment
    return tab.render_to_fragment(request, course, **kwargs)
  File "/edx/app/edxapp/edx-platform/common/lib/xmodule/xmodule/tabs.py", line 286, in render_to_fragment
    return self.fragment_view.render_to_fragment(request, course_id=unicode(course.id), **kwargs)
  File "/edx/app/edxapp/edx-platform/lms/djangoapps/discussion/views.py", line 636, in render_to_fragment
    thread_id=thread_id,
  File "/edx/app/edxapp/edx-platform/lms/djangoapps/discussion/views.py", line 394, in _create_discussion_board_context
    context = _create_base_discussion_view_context(request, course_key)
  File "/edx/app/edxapp/edx-platform/lms/djangoapps/discussion/views.py", line 367, in _create_base_discussion_view_context
    user_info = cc_user.to_dict()
  File "/edx/app/edxapp/edx-platform/lms/lib/comment_client/models.py", line 59, in to_dict
    self.retrieve()
  File "/edx/app/edxapp/edx-platform/lms/lib/comment_client/models.py", line 64, in retrieve
    self._retrieve(*args, **kwargs)
  File "/edx/app/edxapp/edx-platform/lms/lib/comment_client/user.py", line 152, in _retrieve
    metric_tags=self._metric_tags,
  File "/edx/app/edxapp/edx-platform/lms/lib/comment_client/utils.py", line 122, in perform_request
    content=response.text[:100]
CommentClientError: u'Invalid JSON response for request 548750f5-5e5c-4a01-9b14-1a381f2d6a42; first 100 characters: \'<html>\r\n<head><title>502 Bad Gateway</title></head>\r\n<body bgcolor="white">\r\n<center><h1>502 Bad Gat\''

But I cannot seem to get any ideas why, any suggestions?

2

Hi,

you need to investigate forum service log and status.

/edx/bin/supervisorctl status
less /edx/var/log/supervisor/forum-stderr.log
3

weirdly today that problem is gone, but I still have one problem, in the forum section when I click see all discussions, it gives me an error to try again later, and in the browser console it givse me this:

Mixed Content: The page at 'https://domain/courses/coursename/discussion/forum/' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://domain/courses/coursename/discussion/forum/?ajax=1&page=1&sort_key=activity&sort_order=desc'. This request has been blocked; the content must be served over HTTPS.

There are no errors in lms, forum or nginx logs.

4

Check forum json settings, or settings in general, somewhere it’ll be setting the lms url base with http.

If you further face any issue I suggest you open a new topic.

1 Like
5

Where is the forum json settings file stored? I am aware of lms.env.json and cms.env.json config files, are there more?