Hi All,
I’m getting the following error in Bitnami Open edX platform when I try to open the discussion tab for all courses.
I’ve included the error log below:
“We’re sorry, this module is temporarily unavailable. Our staff is working to fix it as soon as possible.”
2022-06-20 04:03:22,035 ERROR 5069 [django.request] [user None] [ip None] log.py:222 - Internal Server Error: /courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/
2022-06-20 04:03:23,825 ERROR 5070 [edx.courseware] [user 62] [ip XXXX:XXXX:XXX:XXXX:XXXX:XXXX:XXXX:XXXX] views.py:702 - Error in /courses/course-v1:edX+DemoX+Demo_Course/discussion/forum/:
user=email@email.com, effective_user=email@email.com, course=course-v1:edX+DemoX+Demo_Course
Traceback (most recent call last):
File "/opt/bitnami/apps/edx/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/user.py", line 154, in _retrieve
response = utils.perform_request(
File "/opt/bitnami/apps/edx/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/utils.py", line 83, in perform_request
raise CommentClientRequestError(response.text, response.status_code)
openedx.core.djangoapps.django_comment_common.comment_client.utils.CommentClientRequestError: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL was not found on this server.</p>
</body></html>
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/courseware/views/views.py", line 617, in get
return super(CourseTabView, self).get(request, course=course, page_context=page_context, **kwargs)
File "/opt/bitnami/apps/edx/venvs/edxapp/lib/python3.8/site-packages/web_fragments/views.py", line 25, in get
fragment = self.render_to_fragment(request, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/courseware/views/views.py", line 768, in render_to_fragment
return tab.render_to_fragment(request, course, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/common/lib/xmodule/xmodule/tabs.py", line 293, in render_to_fragment
return self.fragment_view.render_to_fragment(request, course_id=six.text_type(course.id), **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 724, in render_to_fragment
base_context = _create_base_discussion_view_context(request, course_key)
File "/opt/bitnami/apps/edx/edx-platform/lms/djangoapps/discussion/views.py", line 425, in _create_base_discussion_view_context
user_info = cc_user.to_dict()
File "/opt/bitnami/apps/edx/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/models.py", line 62, in to_dict
self.retrieve()
File "/opt/bitnami/apps/edx/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/models.py", line 67, in retrieve
self._retrieve(*args, **kwargs)
File "/opt/bitnami/apps/edx/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/user.py", line 165, in _retrieve
self.save()
File "/opt/bitnami/apps/edx/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/models.py", line 139, in save
response = perform_request(
File "/opt/bitnami/apps/edx/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/utils.py", line 83, in perform_request
raise CommentClientRequestError(response.text, response.status_code)
openedx.core.djangoapps.django_comment_common.comment_client.utils.CommentClientRequestError: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>405 Method Not Allowed</title>
</head><body>
<h1>Method Not Allowed</h1>
<p>The requested method PUT is not allowed for this URL.</p>
</body></html>