Hello guys, hope you are doing great!
I’ve deployed open edx Juniper.master release on aws, and The discussion page is saying
There has been an error on the Platform_name servers
We're sorry, this module is temporarily unavailable. Our staff is working to fix it as soon as possible. Please email us at platform@gmail.com to report any problems or downtime.
- and console in the browser is giving this error:
lms-application.0e3fae472a20.js:1 Uncaught ReferenceError: Courseware is not defined
at HTMLDocument.<anonymous> (lms-application.0e3fae472a20.js:1)
at fire (lms-main_vendor.3c3c9a2604d6.js:2)
at Object.fireWith [as resolveWith] (lms-main_vendor.3c3c9a2604d6.js:2)
at Function.ready (lms-main_vendor.3c3c9a2604d6.js:2)
at HTMLDocument.completed (lms-main_vendor.3c3c9a2604d6.js:2)
- When I check the /edx/var/log/lms/edx.log:
During handling of the above exception, another exception occurred:
4821
4822 Traceback (most recent call last):
4823 File "/edx/app/edxapp/edx-platform/lms/djangoapps/courseware/views/views.py", line 609, in get
4824 return super(CourseTabView, self).get(request, course=course, page_context=page_context, **kwargs)
4825 File "/edx/app/edxapp/venvs/edxapp/lib/python3.5/site-packages/web_fragments/views.py", line 25, in get
4826 fragment = self.render_to_fragment(request, **kwargs)
4827 File "/edx/app/edxapp/edx-platform/lms/djangoapps/courseware/views/views.py", line 771, in render_to_fragment
4828 return tab.render_to_fragment(request, course, **kwargs)
4829 File "/edx/app/edxapp/edx-platform/common/lib/xmodule/xmodule/tabs.py", line 300, in render_to_fragment
4830 return self.fragment_view.render_to_fragment(request, course_id=six.text_type(course.id), **kwargs)
4831 File "/edx/app/edxapp/edx-platform/lms/djangoapps/discussion/views.py", line 723, in render_to_fragment
4832 base_context = _create_base_discussion_view_context(request, course_key)
4833 File "/edx/app/edxapp/edx-platform/lms/djangoapps/discussion/views.py", line 423, in _create_base_discussion_view_context
4834 user_info = cc_user.to_dict()
4835 File "/edx/app/edxapp/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/models.py", line 62, in to_dict
4836 self.retrieve()
4837 File "/edx/app/edxapp/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/models.py", line 67, in retrieve
4838 self._retrieve(*args, **kwargs)
4839 File "/edx/app/edxapp/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/user.py", line 159, in _retrieve
4840 metric_tags=self._metric_tags,
4841 File "/edx/app/edxapp/edx-platform/openedx/core/djangoapps/django_comment_common/comment_client/utils.py", line 72, in perform_request
4842 timeout=config.connection_timeout
4843 File "/edx/app/edxapp/venvs/edxapp/lib/python3.5/site-packages/requests/api.py", line 61, in request
4844 return session.request(method=method, url=url, **kwargs)
4845 File "/edx/app/edxapp/venvs/edxapp/lib/python3.5/site-packages/requests/sessions.py", line 530, in request
4846 resp = self.send(prep, **send_kwargs)
4847 File "/edx/app/edxapp/venvs/edxapp/lib/python3.5/site-packages/requests/sessions.py", line 643, in send
4848 r = adapter.send(request, **kwargs)
4849 File "/edx/app/edxapp/venvs/edxapp/lib/python3.5/site-packages/requests/adapters.py", line 514, in send
4850 raise SSLError(e, request=request)
4851 requests.exceptions.SSLError: HTTPSConnectionPool(host='mydomain.com', port=18080): Max retries exceeded with url: /api/v1/users/19?complete=True&request_id=17fca3ff-d9c9-4655-befe-73c541db5dbe (Caused by SSLError(SSLError(1, '[SSL: UNKNOWN_PROTOCOL] unknown protocol (_ssl.c:645)'),))
4852 Oct 26 09:48:14 ip-172-31-36-42 [service_variant=lms][django.request][env:sandbox] ERROR [ip-172-31-36-42 16528] [user None] [log.py:228] - Internal Server Error: /courses/course-v1:Training+GD101+2020B1/discussion/forum/
- What is the problem?
Best Regards.