We are in need of some guidance. We have installed Sumac.2 with the Indigo Theme. We have also installed our SSL Certificate and verified that it is working. In addition, we have set a set and validated that is superuser username and password is correct. However, when attempting to sign in we get the error : We couldn’t sign you in. The username, email, or password you entered is incorrect. Please try again. Therefore, it appears that Open EdX is not passing and or validating the username and password. When using F12 Developer Tool shows the error : login_session/ 400 xhr service.js:13 624 B 473 ms
Can you describe your user creation process? did you create your superuser according to the instructions here? Local deployment — Tutor documentation
Or did you create it directly in the Django admin? if you created it in the web interface then that might be the issue, you should use the commandline option to create new users as these scripts do more than just create the user, so you could have some stuff missing
tutor local do createuser --staff --superuser yourusername user@email.com
Hello Joel,
Thank you for your help. I did create the user through Django. Therefore, I removed it and used tutor. Next steps are to install the xblocks and make a new theme.