Lost all progress in all courses

Me and my friend have lost all of our progress in all of our courses. The important thing is I did upgrade to a verified certificate, and now apparently I have to enroll again and PAY again??? Has anyone experienced this? I’m so confused and pissed.

Hi, this is a discussion forum about the open source software that powers edX.org. We can’t help with issues on edx.org. https://support.edx.org is the place to go.