After I changes the platform name into Arabic word and restated the lms, the edx goes down with “Uh oh, we are having some server issues…” message
I changed the “PLATFORM_NAME”: in lms.env.json, cms.env.json and common/py. I already pulled the translation from transifex and added the Arabic language to the site so the user can switch to the Arabic verion. Ironwood edx used.
As I asked this question before on Google groups, I came by a solution provided by Mahyar Damavand. The solution is to convert the Arabic characters to escaped Unicode characters, I tried it and worked.