Reinstalling MongoDB for Open edX

I am running an OpenEDX website and the MongoDB seems to refuse connection. I have tried various solutions available online to no avail. I already have mongoDB backup. Is there a way to safely reinstall MongoDB for OpenEDX and set it up?

Hello @DestroyerAlpha,

Can you please provide more details like,

  • What kind of installation you have done (native/tutor)?
  • Is it single server installation or multi-server installation?
  • And on which release of Open edX you are?

Also share the error logs so that anyone can help you here.

hey @jramnai , can you please mention the steps about how to connect to mongodb using the credentials found from lms.auth.json? , I am not able to find the process for connection