CMS landing page not found after ironwood.2 insta''

Site Operators Site Operations Help
1

Hi DevOps Forum. I did install open edx ironwood.2 native install, No errors… Lms page is ok, BUT when my browser http://xx.xxx.xx.xxx:18010 THIS SITE CAN NOT BE REACHED ERR_CONNECTION_TIME_OUT
This is my config.yml
EDXAPP_LMS_BASE: “xx.xxx.xx.xxx”
EDXAPP_CMS_BASE: “xx.xxx.xx.xxx:18010”
Please advice.

2

Hi Roberto,
EDXAPP_CMS_BASE included port number which is wrong. I believe that your problem originated in that mistake. as I know you should reinstall the platform.

3

Thanks @mahyard, I will try
EDXAPP_LMS_BASE: “mydomain.com”
EDXAPP_CMS_BASE: “studio.mydomain.com”

4

EDXAPP_LMS_BASE: “mydomain.com”
EDXAPP_CMS_BASE: “studio.mydomain.com”
ok install, BUT now this what I have:
http://mydomain.com and http://studio.mydomain.com point to the same page
That is the way suppose to or I’m missing something ?? Please advice.

5

OK, now you should be able to access studio on port 18010:
http://studio.mydomain.com:18010/

If you would like to have both sites on port 80, you must set this variable too:

EDXAPP_CMS_NGINX_PORT: 80
1 Like
6

Hi Forum, Hi @mahyard
studio.mydomain.com:18010: shows Connection Has Timed Out !!!.
Lms.env.json directives:
“CMS_BASE” directive: “studio.mydomain.com”
“SITE_NAME”: “localhost”,

Cms.env directives:
“CMS_BASE”: “studio.mydomain.com”,
“SITE_NAME”: “localhost”,

AND my security group on aws inbound rule is ALL Ports OPEN to Make SURE, Can Someone Throw some light Upon this problem installing and setting up edx?

7

Hello,
could you check if your studio is running?
and if there is a problem report in edx.log files?

8

Thanks @mahyard Here you are
edx$ sudo /edx/bin/supervisorctl status
cms RUNNING pid 2309, uptime 0:07:47
discovery RUNNING pid 2377, uptime 0:07:47
ecommerce RUNNING pid 2326, uptime 0:07:47
ecomworker RUNNING pid 2126, uptime 0:07:47
edxapp_worker:cms_default_1 RUNNING pid 2329, uptime 0:07:47
edxapp_worker:cms_high_1 RUNNING pid 2352, uptime 0:07:47
edxapp_worker:lms_default_1 RUNNING pid 2375, uptime 0:07:47
edxapp_worker:lms_high_1 RUNNING pid 2354, uptime 0:07:47
edxapp_worker:lms_high_mem_1 RUNNING pid 2353, uptime 0:07:47
lms RUNNING pid 2139, uptime 0:07:47
notifier-celery-workers RUNNING pid 2137, uptime 0:07:47

7:/edx/var/log**/nginx**# vim error.log #/this log has a wrong date
2020/02/14 18:14:34 [error] 1020#1020: *1 connect() failed (111: Connection refused) while connecting to upstream, client: 178.134.42.162, server: , request: “GET / HTTP/1.1”, upstream: “http://127.0.0.1:8000/”, host: “100.21.153.25:80”
2020/02/14 18:17:31 [error] 1020#1020: *3 connect() failed (111: Connection refused) while connecting to upstream, client: 186.233.178.45, server: , request: “GET / HTTP/1.1”, upstream: “http://127.0.0.1:8000/”, host: “100.21.153.25:80”
2020/02/14 18:24:14 [error] 1022#1022: *5 connect() failed (111: Connection refused) while connecting to upstream, client: 83.219.146.118, server: , request: “GET / HTTP/1.1”, upstream: “http://127.0.0.1:8000/”, host: “100.21.153.25:80”
2020/02/14 18:30:29 [error] 1022#1022: *7 connect() failed (111: Connection refused) while connecting to upstream, client: 180.146.37.86, server: , request: “GET / HTTP/1.1”, upstream: “http://127.0.0.1:8000/”, host: “100.21.153.25”

/edx/var/log/cms# tail 20 edx.log
tail: cannot open ‘20’ for reading: No such file or directory
==> edx.log <==
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2718] [utils.py:50] - Could not import Registry from third_party_auth.provider
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2718] [utils.py:51] - cannot import name EnterpriseCustomerUser
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2352] [utils.py:50] - Could not import Registry from third_party_auth.provider
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2329] [utils.py:50] - Could not import Registry from third_party_auth.provider
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2352] [utils.py:51] - cannot import name EnterpriseCustomerUser
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2329] [utils.py:51] - cannot import name EnterpriseCustomerUser
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2725] [utils.py:50] - Could not import Registry from third_party_auth.provider
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2725] [utils.py:51] - cannot import name EnterpriseCustomerUser
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2720] [utils.py:50] - Could not import Registry from third_party_auth.provider
Feb 18 02:04:04 ip-172-31-21-107 [service_variant=cms][enterprise.utils][env:sandbox] WARNING [ip-172-31-21-107 2720] [utils.py:51] - cannot import name EnterpriseCustomerUser

9

Looks like a broken installation. there may be some solutions to try to fix this. but I suggest you to restart to install on a fresh Ubuntu server.

10

I did it BUT … The same thing. So I tried tutor, lms and studio are working as suppose to.