Sandbox studio does not create course

I attempt to create my first course, i click " Create a new course", I fill in the boxes following the rules with no error warnings, but there is a dropdown menu for “Organization”, I choose “Test” because my first course is a test run…Nothing. I choose every option and still nothing. What am I doing wrong when the create button does nothing? I contacted the help desk, they said to come here which I find problematic. Help desk should help with this issue not me coming here for a technichal issue with the studio sandbox. but ok, I’m here…what is the problem when I attempt to create a course and I get nothing?

Hi @Ash_Sjodin and welcome. Could you please provide a screenshot showing what you’re trying to do, and a URL to the site that you’re using?

This is a known, very serious issue: Cannot create new course for new organization using the frontend-app-authoring MFE · Issue #1199 · openedx/frontend-app-authoring · GitHub

Hello @regis

I see that the Create Course button is Active when I select an Organization, but it is NOT active if I don’t fill in an Organization. When I do fill in the Organization, I get a 403 Forbidden Error in the console when I try to create a Course. I also note that there is no way for me to Create a new Organization. So, I am wondering if I get a 403 Forbidden because I don’t have permissions to create a course in any of the existing Organizations in the drop down?

Also, I’ve reviewed the conversation in Cannot create new course for new organization using the frontend-app-authoring MFE · Issue #1199 · openedx/frontend-app-authoring · GitHub. Not confident this addresses this specific issue?

I have a screencast with Console open, but I am apparently not allowed to post it yet, because I am a new user :slight_smile:

@Michelle_Brennan Which sandbox are you referring to? (please indicate the URL)

You should now have permission to upload files, please share your screencast.

Hello @regis! Thank you so much for your reply.

Steps to Reproduce

  1. Go to OpenEdX homepage
  2. Hover over Get Started
  3. Click on OpenEdX Sandbox
  4. Click on Anyone can register to explore the sandbox for FREE here
  5. Register/Login
  6. Go to Studio
  7. Click “Create Your First Course
  8. Fill in the form and click “Create”

Here is the screencast on Google Drive: OpenEdXStudioBug.mov - Google Drive

I’m pretty sure that you are not able to create the course because you don’t have admin rights in this sandbox. Please try again on this other sandbox: https://sandbox.openedx.edly.io/ (login: admin password: admin)

That being said, you are stumbling upon a usability bug: course creation shouldn’t be failing without some sort of explicit message such as “You are not allowed to create a new course within this organization”. I created this issue to keep track of it: Users who attempt to create courses without access rights should get an error message · Issue #1505 · openedx/frontend-app-authoring · GitHub

You are most welcome to comment on it. Let’s move the conversation there.