Hello everyone,
I’m facing an issue where YouTube videos are not playing inside the Open edX Android app.
When a video block in a course contains a YouTube video, it shows the following message instead of playing the video in the android app:
“This video is unavailable. (Error code: 15)”
Here’s a screenshot for reference:
Details
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App version: (
open-release/sumac.3tag) -
Open edX release: (
open-release/sumac.3tag) -
Device: Tested on various android devices and emulators
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Video source: Video block in Studio
What I’ve checked
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The same YouTube video plays fine in the browser (LMS).
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Other (non-YouTube) videos play correctly in the app.
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The issue occurs across multiple devices and accounts.
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The app shows “This video is unavailable (Error 15)” immediately after loading.
Question
Has anyone else faced this issue recently?
Is there a known fix or configuration needed for YouTube playback within the Android app?
Any guidance or confirmation from others would be really helpful!
Thanks
