Issues with auto generated certificates

Hi all!

We have a very peculiar course run at the moment. We are running some final exams on some specific dates on an open edx course. Our platform is currently running nutmeg.

It’s a instructor-paced course where every section has a different test. These sections are displayed according to a calendar. Objectively, as a student, you’re only supposed to choose 1 date and do 1 test. Students can schedule the date for the exam that they want to take.

We do this to be able to activate our proctoring system and review the exam before giving them a certificate.

With this context, the issue we have is that the certificates are being generated after the student completes the exam successfully. While this is the normal way this thing works if you use ‘early_no_info’, we want to disable this and issue certificates manually only after reviewing the proctoring evidences.

We currently have the certificates.auto_certificate_generation switch enable and I don’t really want to revert this because we had a lot a complaints with users not understanding how to get certificates.

We would like for this to work


Without needing to remove the switch.

Does somebody have experience with this or any sugestions?